Samsung RS28A500ASR - User Manual

Questions and Answers

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Lisa GonzalezAug 17, 2025
Why is my Samsung RS28A500ASR not cold enough?
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  briggsbrittanyAug 17, 2025
  If your Samsung Refrigerator is not cooling properly, there are several potential causes. First, ensure the power cord is correctly plugged in. Next, check the temperature control and set it to a lower setting if needed. Also, make sure that the refrigerator isn't near a heat source or direct sunlight. Ensure there's enough clearance (more than 2" or 50 mm) between the refrigerator and nearby walls or cabinets. Finally, avoid overloading the refrigerator and ensure that food isn't blocking the vents.
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kimberly63Aug 20, 2025
Why is my Samsung RS28A500ASR Refrigerator ice maker not working?
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  mnewmanAug 20, 2025
  If your Samsung Refrigerator's ice maker isn't producing ice, consider these possibilities: If the refrigerator was just installed, allow 12 hours for ice production to begin. Ensure the freezer temperature is set below 0 °F (-18 °C), or even -4 °F (-20 °C) in warmer environments. Also, verify that the ice maker is turned on.
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Matthew PerezAug 23, 2025
Why won't my Samsung Refrigerator dispense water?
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  anita24Aug 23, 2025
  If water isn't dispensing from your Samsung Refrigerator, first check if the water line is properly connected and the water supply is turned on. If you've installed a third-party water filter, replace it with a Samsung-provided or approved filter to prevent leaks and damage. If the water filter indicator is on or blinking, replace the water filter and reset the filter indicator sensor.
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Elizabeth WilsonAug 26, 2025
What to do if ice won't dispense from my Samsung Refrigerator?
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  robertsongeoffreyAug 26, 2025
  If ice is not dispensing from your Samsung Refrigerator, the ice may be jammed due to infrequent use; if you won't be using the refrigerator for about three weeks, empty the ice bucket and turn off the ice maker. Check that the ice bucket is correctly inserted. Verify that the water line is properly connected and the water supply is on.
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Eric HillAug 28, 2025
Why is my Samsung RS28A500ASR freezing food?
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  Crystal KnoxAug 28, 2025
  If your Samsung Fridge/Freezer is over-cooling, the temperature control may not be set correctly. Try setting the temperature higher.
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Mark LaneAug 31, 2025
How to get rid of odors in my Samsung RS28A500ASR Refrigerator?
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  Benjamin OwensAug 31, 2025
  To eliminate odors in your Samsung Refrigerator, start by cleaning the refrigerator and removing any spoiled food. Additionally, ensure that any strong-smelling food is wrapped airtight.
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Rachel CarterSep 3, 2025
Why is there condensation in my Samsung Refrigerator?
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  sbrownSep 3, 2025
  Condensation on the interior walls of your Samsung Refrigerator can occur if the door is left open, allowing moisture to enter. Remove the moisture and avoid leaving the door open for extended periods. Also, ensure food with high moisture content is wrapped airtight.
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Ashley TylerSep 5, 2025
Why is there frost on the inside of my Samsung Refrigerator?
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  Steven SmithSep 5, 2025
  If you notice frost on the interior walls of your Samsung Refrigerator, it may be caused by the door not closing properly. Make sure food isn't blocking the door and clean the door gasket.
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Holly BarnesSep 8, 2025
Why is the water flow weak in my Samsung RS28A500ASR Refrigerator?
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  Connor WolfSep 8, 2025
  If the water flow from your Samsung Refrigerator is weaker than normal, the water pressure may be too low. Ensure that the water pressure is between 20 and 125 psi (138 and 862 kPa).
S
sara81Sep 12, 2025
Why is there frost around the vents in my Samsung RS28A500ASR?
- A
  Adrian ClarkSep 12, 2025
  If you see frost around the vents in your Samsung Refrigerator, it's likely due to food blocking the vents. Ensure that no food is obstructing the refrigerator vents.

Summary

Safety Information

Critical Safety Precautions

Covers essential safety measures including flammable gas, installation, and general usage warnings.

Usage and Cleaning Cautions

Cautions for installation, electrical safety, proper usage, cleaning, and safe product disposal.

Refrigerator Installation

Site Selection and Clearances

Details site requirements, ventilation needs, and necessary clearances for optimal refrigerator installation.

Door Removal and Water Line Connection

Guide for removing doors, reconnecting water lines, and initial setup steps.

Leveling, Height Adjustment, and Final Checks

Instructions for leveling, door height adjustment, and final verification of proper installation.

Refrigerator Operations

Feature Panel and Functions

Overview of the refrigerator's control panel, including temperature settings, modes, and indicators.

Smart Grid and Energy Management

Details energy saving features, SMART GRID, and energy management functions for utility cost optimization.

SmartThings Connectivity

App Installation and Remote Control

Guide to downloading, installing, and controlling the refrigerator via the SmartThings app.

Special Features and Maintenance

Auto Ice Maker and Water Filter

Information on the auto ice maker operation and steps for replacing the water filter.

Care, Cleaning, and Component Removal

Instructions for handling, cleaning, and removing components like shelves, bins, and the ice maker.

Troubleshooting Guide

Common Operational Issues

Solutions for temperature, odor, frost, condensation, and water/ice related operational problems.

Sounds and SmartThings Connectivity Issues

Explains normal operational sounds and provides troubleshooting for SmartThings app connectivity.

Warranty and Regulatory Information

Limited Warranty (U.S.A.)

Details the limited warranty terms, coverage, exclusions, and remedies for USA customers.

Regulatory Compliance Notices

FCC and IC compliance statements, including radiation exposure information for the device.

Open Source Announcement

Samsung RS28A500ASR Specifications

General

Freezer Capacity	9.6 cu. ft.
Dimensions (W x H x D)	35 7/8" x 70" x 33 1/2"
Energy Star Certified	Yes
Ice Maker	Yes
Water Dispenser	Yes
Cooling System	Twin Cooling Plus
Finish	Stainless Steel
Type	Side-by-Side