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Angela HowellSep 23, 2025
Why does my Samsung S27AM501NU smell like plastic?
- Sstephen51Sep 23, 2025
The plastic smell from your new Samsung Monitor is normal and will dissipate over time.

Why does my Samsung S27AM501NU smell like plastic?
The plastic smell from your new Samsung Monitor is normal and will dissipate over time.
Why is there no sound from my Samsung S27AM501NU, even at maximum volume?
If there is no sound from your Samsung Monitor, or the sound is too low even at maximum volume, check the volume control of your product and the external device. Also, check the cable connection between the external device and the product, and then try the cable connection again.
How to fix no sound on Samsung S27AM501NU Monitor?
If you see a picture but there's no sound on your Samsung Monitor, set the Sound Output to Device Speaker. If you're using an external device, check its audio output options.
Why do the images on my Samsung Monitor screen look distorted?
If the images on your Samsung Monitor appear distorted, check the cable connection to the monitor.
Why is the color poor on my Samsung S27AM501NU?
If the color is poor or the picture is not bright enough on your Samsung Monitor, go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. Also, see if Power Saving Mode has been enabled and try resetting the picture.
What to do if my Samsung Monitor keeps powering off?
If your Samsung Monitor is unexpectedly powering off, try disabling some of the energy efficiency functions. Also, check if the Sleep Timer has been enabled.
What to do if my Samsung S27AM501NU Monitor powers off unexpectedly?
If your Samsung Monitor is powering off unexpectedly, try disabling some of the product’s energy efficiency functions and check if the Sleep Timer has been enabled.
Why does the message "Connecting to Anynet+ device..." appear on the screen of Samsung S27AM501NU Monitor?
You cannot use the remote control when the product is configuring Anynet+.
How to fix poor color on Samsung S27AM501NU Monitor?
If the color on your Samsung Monitor is poor or the picture is not bright enough, go to Picture settings and adjust the Picture Mode, Brightness, Sharpness, and Color settings. Also, check if Power Saving Mode is enabled and try resetting the picture.
Why no sound is heard on my Samsung Monitor?
Check whether Digital Output Audio Format is set to Pass-Through.
| Screen Size | 27 inches |
|---|---|
| Panel Type | VA |
| Refresh Rate | 60Hz |
| Brightness | 250 cd/m² |
| Response Time | 8ms (GTG) |
| Aspect Ratio | 16:9 |
| Smart TV | Yes |
| Operating System | Tizen |
| Viewing Angle | 178°(H)/178°(V) |
| Color Support | 16.7 million colors |
| Resolution | 1920 x 1080 |
| Connectivity | HDMI |
| Speakers | Yes |
| Power Consumption | 30W |
| Contrast Ratio | 3000:1 (Typical) |












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