Samsung SCX-4701ND - Document Jam. Remove Jam; Door of Scanner Is Open

4.AlignmentandTroubleshooting
►ErrorCode
U3–3313
U3–3314
►Errormessage
Documentjam.Removejam
Documentjam.Removejam
►Symptom
AdocumentjamwasdetectedintheADFunit.
►Troubleshootingmethod
1)RemovethejammedpaperfromADFunit.(Referto4.1.3.1)
2)Iftheerrorpersists,turnthemachineoffthenon.
3)Ifthedocumentjamoccurscontinually,opentheADFcover-top.CheckiftheADFpickuprolleriscontaminated
orwornout.Cleanorreplaceit.
4)IfthepickuprollerisOK,checkthefollowings.
a)CheckiftheADFmotorisworkingnormally.
b)CheckiftheconnectorontheADFjointboardisconnectedcorrectly.
5)Iftheproblempersists,replacetheADFunit.
►ErrorCode
U3–4110
►Errormessage
Doorofscannerisopen.
►Symptom
ADForADFtopcoverisopened.
►Troubleshootingmethod
1)ClosetheADFunit.
2)ClosetheADFtopcover.
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