Samsung SCX-4729FW - Document Jam. Remove Jam; Door of Scanner Is Open

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4.AlignmentandTroubleshooting

►ErrorCode

U3–3313

U3–3314

►Errormessage

Documentjam.Removejam

►Symptom

AdocumentjamwasdetectedintheADFunit.

►Troubleshootingmethod

1)RemovethejammedpaperfromADFunit.(Referto4.1.3.1)

2)Iftheerrorpersists,turnthemachineoffthenon.

3)Ifthedocumentjamoccurscontinually,opentheADFcover-top.CheckiftheADFpickuprolleriscontaminated

orwornout.Cleanorreplaceit.

4)IfthepickuprollerisOK,checkthefollowings.

a)CheckiftheADFmotorisworkingnormally.

b)CheckiftheconnectorontheADFjointboardisconnectedcorrectly.

5)Iftheproblempersists,replacetheADFunit.

►ErrorCode

U3–4110

►Errormessage

Doorofscannerisopen.

►Symptom

ADForADFtopcoverisopened.

►Troubleshootingmethod

1)ClosetheADFunit.

2)ClosetheADFtopcover.

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