Samsung UN NU710DF Series - Page 67

For Netix Operation/Connection Issues:
Check 9 Certicate&NetixESNStatusinFactoryMode.
IfCerticateandESNexists,"• CO", "NfO", change the DNS to 8.8.8.8
IfCerticateismissing,"• C/" replace the TV’s Main Board.
If ESN number is missing: • NF/ do not replace the Main Board.
ResetTVClockandcheckforcorrectTime&Date.Netixreliesoncorrectsettings. -
Reset Smart Hub. / Reset Apps In Factory Mode. -
For Streaming Issues:
Go to TV Web Browser / Go to speedof.me / testmy.net•
Check Speed 9 for at least 5 Mbps(HD streaming) / 25 Mbps (4K Streaming).
Check Latency 9 for less than 50ms.
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4. Troubleshooting