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Samsung VL350 - User Manual

Samsung VL350
41 pages
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FULL MANUAL

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Questions and Answers

  • A
    Austin NorrisAug 20, 2025
    Why is there no sound on my Samsung VL350?
    • S
      Stacey WashingtonAug 20, 2025
      If your Samsung Stereo System has no sound, first ensure the speaker is connected to a power source. Also, check the volume level and try adjusting it, as it may be set to the lowest level.
  • L
    lisa37Aug 22, 2025
    Why is there no sound coming from my Samsung Speakers?
    • M
      Michelle HarrisAug 22, 2025
      First, ensure your Samsung Speakers are properly connected to a power source. Then, check the volume level, as it may be set to the lowest setting. Try adjusting the volume to a higher level.
  • B
    Brandi WardAug 25, 2025
    What to do if my Samsung Speakers button is not responding?
    • C
      Cassandra CantrellAug 25, 2025
      If the button or touch wheel area on your Samsung Speakers is not responding, it may be due to static electricity. Remove the plug and connect it again to resolve this issue.
  • M
    Matthew ByrdAug 26, 2025
    How to connect my Samsung VL350 Stereo System to my mobile device or TV?
    • B
      Brian CooleyAug 26, 2025
      If your Samsung Stereo System speaker cannot connect to a mobile device or TV, there are several things you can check: * **Wired Connection**: Verify the cable connection and ensure the speaker mode is set to AUX mode on the right side of the speaker. Also, confirm the cable is connected to the correct port. * **Bluetooth Connection**: Ensure the speaker mode is set to Bluetooth. Press the Bluetooth button on the right side of the speaker for 5 seconds or longer to enter standby mode, then search for the speaker from your mobile device or TV. * **Wi-Fi Connection**: Confirm your TV is a supported model (Samsung Smart TVs released in 2014 and later). Ensure your mobile device or TV and speaker are connected to the Wi-Fi network. Also, check the DFS channel.
  • P
    Penny BryantAug 28, 2025
    Why does the audio stutter when playing music on my Samsung Speakers via Bluetooth?
    • J
      juliahartmanAug 28, 2025
      The audio stuttering on your Samsung Speakers when playing music over Bluetooth may be due to interference from nearby devices that use radio communications. Try turning off any nearby devices that could be causing interference. If your mobile device is connected to a 2.4 GHz Wi-Fi network, try connecting to a 5 GHz network instead.
  • T
    Tamara SnyderAug 30, 2025
    What to do if the SmartThings app does not show my Samsung Speakers?
    • M
      Melanie SnyderAug 30, 2025
      Make sure your Samsung Speakers are properly connected to a power source and that your mobile device is connected to the wireless router. You can also press the CONNECT button on the back of the speaker for 5 seconds to enter standby mode and try connecting again.
  • P
    Priscilla DuncanSep 1, 2025
    Why does the audio stutter when my Samsung Speakers are in Audio Group or Stereo mode?
    • B
      brenda54Sep 1, 2025
      If your Samsung Speakers are stuttering in Audio Group or Stereo mode, it may be due to your Wi-Fi network. Try connecting your mobile device and speakers to a 5 GHz Wi-Fi network. Ensure that your wireless router and speakers are within the operating range of each other. You can also try powering off your wireless router and restarting it.
  • J
    Jason MccarthySep 3, 2025
    How to fix Samsung Speakers losing connection in stereo mode via Wi-Fi?
    • C
      curtisbrownSep 3, 2025
      If your Samsung Speakers are losing connection in stereo mode, try connecting your TV and speakers to a 5 GHz Wi-Fi network. If you are already connected to a 5 GHz Wi-Fi network, check the DFS channel. Also, ensure that your wireless router, TV, and speakers are all within the operating range of each other.
  • S
    Samantha PierceSep 5, 2025
    Why is my Samsung Dial Controller not working?
    • C
      ccurtisSep 5, 2025
      The Dial Controller may not have enough battery power. It also may be out of operating range, or there may be a connection issue between the Dial Controller and speaker. Try pressing the RESET button on the bottom of the Dial Controller. Charge the battery. Bring the Dial Controller closer to the speaker.
  • E
    Edward WrightSep 7, 2025
    Why does the audio stutter when playing music over Bluetooth on my Samsung Stereo System?
    • J
      Jessica WilliamsSep 7, 2025
      If the audio stutters when playing music or videos on your mobile device over Bluetooth on your Samsung Stereo System, it might be due to interference. Try turning off any nearby devices that use radio communications. If your mobile device is connected to a 2.4 GHz Wi-Fi network, try connecting it to a 5 GHz network instead.

Summary

Safety Information

Regulatory Compliance Statements

Explains safety symbols and compliance statements.

Safety Precautions

Power Supply Precautions

Guidelines for safe use of the power cord and adapter.

Installation Precautions

Advice on product placement and mounting to avoid damage or hazards.

Usage Precautions

Instructions for safe operation, including volume, handling, and environmental factors.

Cleaning Precautions

Methods and materials to avoid when cleaning the product.

Getting Started

Checking the Components

Lists and illustrates the items included with the speakers.

Product Overview

Top; Front; Right Side of the Speaker

Details the controls and indicators on the speaker's top and front surfaces.

LED Display

Explains the meaning of LED indicator lights for various speaker statuses.

Rear of the Speaker

Identifies ports and buttons on the back of the speaker.

Using Dial Controller

Top of the Dial Controller

Details the multi-function button, LED display, volume wheel, and voice mic.

LED Display

Explains the meaning of LED indicator lights for various speaker statuses.

Volume Adjustment

How to increase or decrease the volume using the dial.

Voice MIC

Information about the microphone used for voice recognition.

Bottom of the Dial Controller

Details charging the dial controller and the reset/connect buttons.

Connecting the Dial Controller and Speaker

Step-by-step guide to pair the dial controller with the speaker.

Connecting to Bluetooth

First Time Connection

How to establish an initial Bluetooth connection with a mobile device.

Reconnection

Process for reconnecting to previously paired mobile devices.

Connecting to Wi-Fi

Using SmartThings App

Steps to connect the speaker to Wi-Fi using the SmartThings mobile application.

Connecting to an External Device

Connecting via AUX Cable

How to connect external audio sources using the AUX input.

Additional Functions

Mobile Voice Recognition

How to use voice commands via a connected mobile device.

Using via Wi-Fi connection

Guides for Wi-Fi features including audio groups, stereo, TV, and Amazon Echo.

Connecting with Samsung Smart TV

Guides for connecting the speaker to various Samsung Smart TV models.

Connecting an Amazon Product

Steps to integrate the speaker with Amazon Echo devices for voice control.

Installing the Wall Mount

Considerations for Purchasing

Important factors and tips before buying or installing wall mount hardware.

Wall-Mount Components and Installation

Lists required mounting parts and outlines the installation process.

Appendix

Troubleshooting

Common problems and their solutions for speaker operation.

Connectivity Troubleshooting

Solutions for issues connecting the speaker to mobile devices or TVs.

Audio and Connection Issues

Addresses problems like audio stuttering and intermittent connection loss.

Specifications

Technical Specifications

Technical details of the VL series speakers, including weight, dimensions, and speaker configuration.

Additional Information

About the Network Connection

Explains network requirements, wireless interference, and encryption compatibility.

Works with SmartThings

Information on product compatibility and services related to SmartThings.

Contact Samsung Worldwide

North America & Latin America Contacts

Lists phone numbers and websites for Samsung support in North and Latin America.

Europe & CIS Contacts

Provides contact details for Samsung customer service centers across Europe and CIS countries.

Asia Pacific Contacts

Contact information for Samsung support in various Asia Pacific countries.

Middle East & Africa Contacts

Lists phone numbers and websites for Samsung customer support in the Middle East and Africa.

Samsung VL350 Specifications

General IconGeneral
Product colorBlack
Recommended usage-
Multi-Room Streaming (MRS) supportNo
TweeterYes
Speaker typeFull range
Speaker placementTabletop/bookshelf
Audio output channels- channels
RMS rated power- W
Connectivity technologyWired & Wireless
Number of built-in speakers2
Power source typeAC
Power consumption (standby)2.7 W
Weight and Dimensions IconWeight and Dimensions
Depth70 mm
Width210 mm
Height211.5 mm
Weight3200 g

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