Samsung VS20A95 Series

Questions and Answers

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Mrs. Sophia MonroeSep 14, 2025
How to fix the spin brush (drum) inside a brush that does not work on my Samsung VS20A95?
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  John HooverSep 14, 2025
  If the spin brush inside your Samsung Vacuum Cleaner isn't working, and the message [Check Brush] appears on the display, turn off the vacuum and check the brush for any obstructions. Remove any foreign matter and restart the vacuum. You can also try turning the vacuum cleaner off and on again. For the Slim Action Brush and Wet Brush, the motor may need about 30 minutes to cool down if the overheating prevention device has been activated.
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Chloe GreeneAug 25, 2025
How to fix a Samsung VS20A95 Vacuum Cleaner spin brush that's not moving?
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  Joseph JimenezAug 25, 2025
  If the spin brush or disk of your Samsung Vacuum Cleaner accessory isn't moving, and a 'Check Brush' message appears, turn off the vacuum cleaner and inspect the brush for any foreign matter. Remove any obstructions and restart the vacuum cleaner. If that doesn't work, try turning the vacuum cleaner off and on again. For the Slim Action Brush and Spray Spinning Sweeper, the motor's overheating prevention device may be enabled; allow about 30 minutes for the motor to cool down.
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Nathan ClarkAug 25, 2025
What to do if my Samsung VS20A95 does not work?
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  Douglas RuizAug 26, 2025
  If your Samsung Vacuum Cleaner isn't working, first check the battery level and charge it if needed. Ensure the vacuum is turned on by pressing the power button. Inspect the adjustable pipe, Dustbin, and brush for any blockages. Also, verify that the Washable Micro Filter is correctly inserted. If the vacuum hasn't been used for a while, try charging the battery. If the battery is dead, it may need replacement.
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Steven ChambersAug 26, 2025
Why is my Samsung Vacuum Cleaner not charging?
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  Paul DoughertyAug 27, 2025
  If your Samsung Vacuum Cleaner isn't charging, first confirm that the voltage provided to the Clean Station matches the requirements. Also, check that the vacuum cleaner is turned on, and verify that the LED of the battery level indicator is on. Inspect the charging terminal for any foreign matter (dust) and remove it with a cotton swab or soft cloth.
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nelsoncharlesSep 15, 2025
How to stop static electricity when cleaning a thick and soft mat with my Samsung Vacuum Cleaner?
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  Jerry StricklandSep 15, 2025
  Static electricity may occur when cleaning certain mats with your Samsung Vacuum Cleaner due to the materials they are made of. To reduce static, try moving the brush on a normal floor for a short period before cleaning the mat again. This should help dissipate the static electricity.
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Cynthia WhiteheadSep 23, 2025
What to do if Samsung VS20A95 Vacuum Cleaner leaves dust after cleaning?
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  Lori GreerSep 23, 2025
  If small dust particles come out of the brush of your Samsung Vacuum Cleaner after cleaning, operate the vacuum for 10 seconds or more to suction up the small dust particles.
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Jeffrey WardSep 7, 2025
Why does my Samsung VS20A95 Vacuum Cleaner smell bad?
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  Julie Reeves DVMSep 7, 2025
  If you notice an odor coming from the air outlet or filter of your Samsung Vacuum Cleaner, here are a few possible reasons: * The dustbin might be full, or the filters may need cleaning. Empty the dustbin and clean the filters frequently. * New vacuum cleaners may have a slight odor for the first 3 months. * If you've used the vacuum for a long time, accumulated dirt in the dustbin or dust on the filter may be the cause.
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Lisa OrozcoSep 8, 2025
Why is my Samsung Spray Spinning Sweeper not spraying water?
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  hendrickskristenSep 8, 2025
  If your Samsung Spray Spinning Sweeper isn't spraying water: * If it's the first time using it, the air in the internal pump and tube may be causing a delay. * Detach the water tank, press the + button, and check that the pump operates with a sound. * Fill the water tank, attach it to the Spray Spinning Sweeper, and then press the + button repeatedly.
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Shelby HendersonSep 2, 2025
Why does my Samsung Vacuum Cleaner smell?
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  Janet RodgersSep 2, 2025
  An odor from your Samsung Vacuum Cleaner's air outlet or filter could be due to a few reasons. Make sure to empty the dustbin and clean the filters frequently. If the vacuum cleaner is new, a slight odor may be present for the first 3 months. If you've used the vacuum cleaner for a long time, accumulated dirt in the dustbin or dust on the filter may be the source of the odor.
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Diana PotterAug 31, 2025
How to fix a Samsung VS20A95 Vacuum Cleaner spin brush that is not moving?
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  Eric HenryAug 31, 2025
  If the spin brush or disk of your Samsung Vacuum Cleaner accessory isn't moving: * Check the display for a 'Check Brush' message. If it appears, turn off the vacuum and inspect the brush for any foreign matter. Remove any obstructions before restarting. * Try turning the vacuum cleaner off and on again. * If you're using the Slim Action Brush or Spray Spinning Sweeper, the motor's overheating prevention device may be enabled. Allow about 30 minutes for the motor to cool down.

Summary

Safety Information

Understanding Safety Symbols

Defines warning, caution, and note symbols for user safety.

General Appliance Safety Rules

Covers essential safety rules for operating the vacuum and checking voltage.

Usage Location and Suction Restrictions

Lists prohibited locations, items not to vacuum, and handling of specific hazards.

Cleaning, Environment, and Static Safety

Safety advice for cleaning, surfaces, environment, static electricity, and tool use.

Storage, Exterior Cleaning, and Detergent Use

Guidelines for storing, cleaning exterior, and using detergents on washable parts.

Clean Station Electrical and Cord Safety

Precautions for Clean Station cord handling, electrical connections, and environmental exposure.

Clean Station Power and Usage Guidelines

Safety measures for Clean Station power, voltage, terminals, and intended use.

Clean Station Repair and Battery Handling

Covers Clean Station repairs, cord safety, and critical battery handling instructions.

Battery Leakage, Temperature, and Disposal

Addresses battery leaks, operating temperatures, and proper battery disposal methods.

Product Preparation

Included Accessories Overview

Lists and illustrates various accessories included with the vacuum cleaner.

Vacuum and Clean Station Parts Identification

Provides a detailed diagram and list of all vacuum cleaner and Clean Station parts.

Operating Your Vacuum

Clean Station Setup and Use

Step-by-step guide to setting up and operating the Clean Station for dustbin emptying.

Battery Charging and Management

Instructions on charging the main battery, inserting, ejecting, and charging additional batteries.

Controls, Display, and Alert Messages

Explains the functions of buttons, display indicators, and alert messages.

Accessory Cradle and Holder Usage

Guide on how to use the Accessory Cradle for charging and storing accessories.

Attaching and Detaching Cleaning Tools

Instructions on how to attach and detach various cleaning accessories like Combination Tool.

Spray Spinning Sweeper Operation Guide

Details on using the Spray Spinning Sweeper, including wet pads and water tank.

Maintenance and Cleaning

Clean Station Maintenance

Steps for replacing the dust bag and cleaning Premotor/Fine Dust Filters.

Vacuum Cleaner Dustbin and Micro Filter

Guide on cleaning the vacuum cleaner's dustbin and washable micro filter.

Fine Dust Filter Cleaning

Instructions for cleaning the Fine Dust Filter, including washing and drying.

Brush and Tool Cleaning

Procedures for cleaning the Jet Dual Brush, Slim Action Brush, Pet Tool, and Extension Crevice Tool.

Spray Spinning Sweeper Care

Notes on cleaning the Spray Spinning Sweeper and its spin disk.

Clean Station Filter and Smell Resolution

Addresses cleaning filters and replacing dust bags for Clean Station smell issues.

Appendix and Support

Installation and Battery Usage Cautions

Safety warnings regarding installation location and battery usage precautions.

Spray Spinning Sweeper Operation Tips

Notes on charging, cleaning wet pads, and using genuine accessories for the sweeper.

Troubleshooting Common Vacuum Issues

Solutions for common problems like the vacuum not working or low suction.

Product Specifications and Performance

Technical details including power, weight, dimensions, and cleaning times.