Samsung WA48H7400AP - Page 22

20 _ Troubleshooting
Error Type For USA Causes Remarks
Power Error 9C1,9C2
- Check the consumer’s power conditions.
: Make sure to check the operating voltage. Connect a
tester to the internal power terminals during the Boil or Dry
operations and observe the washing machine’s operation
carefully.
: Check the voltages.
(An error occurs when under or over voltage is supplied.)
: Check whether a plug receptacle is used.
Whentheconnectingwireis1m,amomentarylowvoltage
may drop up to 10 V
- Main PBA fault (sometimes)
Communication
Error
AC
- The signals between the sub and main PBAs are not sensed
because of commuication error.
- Check the connector connections between the sub and main
PBAs carefully.
→Checkforincorrectorlooseconnections,etc.
- Remove the sub PBA C/Panel and check for any faulty
soldering.
AC3
- The signals between The DR Module and main PBAs are not
sensed because of commuication error.
- Check The connector connections between The DR Module
and main PBAs carefully.
→Checkforincorrectorlooseconnections,etc.
- Remove The DR Module and Check for any faulty soldering.
AC4
- The signals between The WIFI Module and main PBAs are not
sensed because of commuication error.
- Check The connector connections between The WIFI Module
and main PBAs carefully.
→Checkforincorrectorlooseconnections,etc.
- Remove the WIFI Module and Check for any faulty soldering.
AC5
- The signals between The LCD Module and main PBAs are not
sensed because of commuication error.
- Check The connector connections between The LCD Module
and main PBAs carefully.
→Checkforincorrectorlooseconnections,etc.
- Remove The LCD Module and Check for any faulty soldering.
AC6
- The signals between the Inverter PBA and main PBA are not
sensed because of communication error.
- Check The connector connections between the Inverter PBA
and main PBA carefully.
→Checkforincorrectorlooseconnections,etc.
- Remove the Inverter PBA and Check for any faulty soldering.
Switch Error
(Main Relay
Error)
bC2
- The Power button is pressed continually.
(for more than 12 seconds).
- A switch is jammed or stuck due to be pressed unevenly due to
deformation of the control panel or button.
- This error may occur when the screws that hold the sub PBA in
place are tightened too much.
- A button other than the Power button is continually pressed.
(for more than 30 seconds).
- Deformation of an internal plastic injection part.
- A screw for assembling the sub PBA is tightened too much.