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Troubleshooting
Troubleshooting
Code Action
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC6
Check communications between main and inverter PBAs.
• Depending on the state, the machine may automatically returns
to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
DC1
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
0
The machine does not turn off automatically after the last
spinning process, and the “0” message remains.
• The machine operates normally without running the DRUM
CLEAN cycle. However, it is recommended to run the cycle for
hygienic purposes.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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