4.Troubleshooting
►ErrorCode
C2–1110
C2–1120
C2–1150
C2–1160
►Errormessage
Preparenewtonercartridge
Replacewithnewtonercartridge.
Replacewithnewtonercartridge.
Replacewithnewtonercartridge(C2-1160)
►Symptom
Theremainingtonercartridgeislessthan10%/Thetonercartridgeisattheendofitslife.
►Troubleshootingmethod
Printthesupplyinformationreport.
Checktheliferemainingofthetonercartridge.
Ifitslifeisattheend,turnthemachineoffandreplacethetonercartridgewithnewone.
►ErrorCode
C2–1410
►Errormessage
Tonercartridgeisnotinstalled.Installthecartridge
►Symptom
Thetonercartridgeisnotinstalled./Themachinecan’tdetectthetonercartridge.
►Troubleshootingmethod
1)Turnthemachineoffthenon.
2)Removethetonercartridge.Thoroughlyrollthecartridgeveorsixtimestodistributethetonerevenlyinsidethe
cartridge.Andreinstallthetonercartridge.
3)CheckiftheCRUMcontactareaiscontaminated.Cleanit.
►ErrorCode
C2–1510
►Errormessage
Tonercartridgeisnotcompatible.Checkusersguide.
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checkinformationofthetonercartridge.
2)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
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