4.Troubleshooting
4.3.ErrorCodeandTroubleshooting
Errorinmachinecanbecheckedthrough“EventLogInformation”report.
ErrorCodeErrorMessageTroubleshooting
11-2T11Tray1PaperMismatchPage4–24
11-2T71ManualPaperMismatchPage4–24
A1-1110
MotorFailure:#A1-1110.Turnoffthenon.Callforserviceifthe
problempersists
Page4–24
C1-1110PreparenewtonercartridgePage4–25
C1-1120ReplacewithnewtonercartridgePage4–25
C1-1150Replacewithnewtonercartridge.Page4–25
C1-1160Replacewithnewtonercartridge(C1-1160)Page4–25
C1-1411Tonercartridgeisnotinstalled.InstallthecartridgePage4–25
C1-1512Tonercartridgeisnotcompatible.CheckusersguidePage4–25
C2-1110PreparenewtonercartridgePage4–26
C2-1120ReplacewithnewtonercartridgePage4–26
C2-1150Replacewithnewtonercartridge.Page4–26
C2-1160Replacewithnewtonercartridge(C2-1160)Page4–26
C2-1410Tonercartridgeisnotinstalled.Installthecartridge.Page4–26
C2-1510Tonercartridgeisnotcompatible.Checkuser'sguidePage4–26
C3-1110PreparenewimagingunitPage4–27
C3-1140Endoflife,ReplacewithnewimagingunitPage4–27
C3-1150Replacewithnewimagingunit(C3-1150)Page4–27
C3-1170Endoflife.Replacewithnewimagingunit(C3-1170)Page4–27
C3-1411Imagingunitisnotinstalled.InstalltheunitPage4–27
C3-1512Imagingunitisnotcompatible.CheckusersguidePage4–27
M1-1110PaperjaminTray1Page4–28
M1-1710Paperjaminmanualfeeder(M1-1710)Page4–28
M1-5112PaperisemptyinTray1.LoadpaperPage4–29
M1-5113Paperisemptyintray1.LoadpaperPage4–29
M1-5120Paperisemptyinalltray.LoadpaperPage4–29
M1-5712Paperisemptyinmanualfeeder.Loadpaper(M1-5712)Page4–29
M2-1110PaperjaminsideofmachinePage4–30
M2-2110PaperjamatthetopofduplexpathPage4–30
M2-2310PaperjamatthebottomofduplexpathPage4–30
M3-1110PaperjaminexitareaPage4–31
M3-2130Toomuchpaperinoutputbintray.RemoveprintedpaperPage4–32
S1-3212
VideoFailure:#S1-3212.Pleaseturnoffthenon.Callforserviceif
theproblempersists
Page4–33
S2-4110Doorisopen.Closeit.Page4–33
S6-3123ThisIPaddressconictswiththatofothersystem.CheckitPage4–34
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