32 Entris
®
 BCE Operating Instructions
 Malfunctions
10.2  Troubleshooting
Fault Cause Remedy Chapter, page
The operating display is 
blank.
The device is disconnected. Check the connection to the power 
supply.
The power supply unit is not 
connected.
Connect the power supply cable to the 
power supply.
The displayed weight value 
changes constantly.
The installation site is unstable. Adjust the parameter for the ambient 
temperatures.
Change the installation site.
A foreign object is positioned 
between the weighing pan and 
the housing.
Remove the foreign object.
The weight readout 
displayed by the device 
is obviously wrong.
The device has not been calibrated 
and adjusted.
Calibrate and adjust the device. 8.4, 27
The device was not tared before 
weighing.
Tare the device.
For a conformity-assessed 
device: The [Invalid weight 
value] display appears.
The cause of this fault is displayed 
after pressing the [Change] key.  At 
the same time, the “Toggle between 
weight units” function is locked.
ISOCAL.E.: The device needs to be 
calibrated and adjusted.
Calibrate and adjust the device. 8.4, 27
WARMU.xx.: The device is in the 
warm-up phase and has not yet 
reached its operating temperature. 
xx = remaining time in minutes
Comply with the warm-up time after 
switching the device on.
15.7, 37
VALUE.ERR.: The displayed value is 
invalid.
Set the device to zero.