Sartorius CP423S - Error Codes

Error Codes
Error codes are shown on the main display for 2 seconds. The program then returns
automatically to the previous mode (e.g., weighing).
Display Cause Solution
No segments appear No AC power is available Check the AC power supply
on the display The AC adapter is not Plug in the AC adapter
plugged in
h The load exceeds the Unload the balance/scale
balance/scale capacity
l or Err 54 Something is touching Move the object that is
the load plate touching the load place
err 01 Data output not compatible Change the configuration in
with output format the operating menu
err 02 Calibration parameter Calibrate only when zero
not met; e.g.: is displayed
– balance/scale not zeroed Press t to zero the
balance/scale
– balance/scale is loaded Unload the balance/scale
err 10 The t key is blocked Press c to clear the
when there is data in tare memory and release
the second tare memory the tare key
(net-total) – only 1 tare function
can be used at a time
err 11 Tare memory not allowed Press t
err 22 Weight is too light or there is no Increase the weight on the
sample on the balance/scale balance/scale
err 30 Interface port for printer Reset the menu (restore
output is blocked factory settings)
or
Contact your local Sartorius
Service Center
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