The program is designed so that the entire dispute
settlement process, from the time you file your
complaint to the final decision, should be completed in
approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively, you may
call the Saturn Customer Communication Centre,
1-800-263-1999, or you may write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by the Vehicle
Identification Number (VIN).
Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/saturn
Information and services customized for your specific
vehicle — all in one convenient place.
• Digital owner manual, warranty information,
and more
• Online service and maintenance records
• Find Saturn retailers for service nationwide
• Exclusive privileges and offers
• Recall notices for your specific vehicle
• OnStar
®
and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Saturn − www.saturn.com
Saturn Merchandise — www.saturncollection.com
Help Center — www.saturn.com/helpcenter
• FAQ
• Contact Us
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