Multistat Smart Thermostat Quick Start Guide | 009-2083-00 8 of 8 45 Perseverance Way, Hyannis MA 02601
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Frequently Asked Questions:
What are the maximum number of climate modules that can be connected to a CLI-W210?
There is no fixed maximum number of modules. Instead, the max quantity of modules is determined by the number
of zones. Each thermostat supports a maximum of 8 zones. How a user gets to those eight zones can vary. See
Example 1 and Example 2 below for reference.
Can I configure the thermostat to calculate an average humidity reading if I have both the onboard and remote
smart sensor (CLI-THFM1) connected?
Yes, When configured through the web UI, the user decides which sensors to use and whether to take the average.
Does the CLI-W210x require batteries?
No, the CLI-W210x requires 24V AC that is typically available from a transformer or similar in the HVAC system. If the
thermostat getting replaced does not include a common (C) wire, a separate wire must be run from the HVAC system
to the Savant thermostat.
How does CLI-W210x get software updates?
The thermostat periodically receives Over The Air (OTA) updates automatically from the Savant Cloud. To obtain the
update, the CLI-W210x must be connected to a local network that has WAN access, and be configured in a Savant
system.
Will CLI-W210x still work if the Wi-Fi connection is lost?
Yes, most thermostat functions still work when not connected to Wi-Fi. However, features such as schedules and OTA
updates that require a network connection will not.
Are both Fahrenheit and Celsius supported?
Yes
Is the thermostat a single or dual setpoint thermostat?
Both. The thermostat can function as either a single or dual setpoint thermostat. To do this, select the correct
profile from Blueprint and select the right mode (dual or single setpoint) from the thermostat’s on-screen menus.
For additional information on the Blueprint configuration, see the Multistat Smart Thermostat Deployment Guide
available on the Savant Community.
Does the thermostat support Scheduling?
Scheduling is set up only via the Savant Pro App Climate service.
Does the thermostat support humidity?
Yes, humidity can be monitored by one of the following:
– An onboard combination humidity/temperature sensor.
– An optional remote 1-wire combination humidity/temperature smart sensor is available from the Savant Store
(CLI-THFM1).
My thermostat was received damaged. What should I do?
If the thermostat was purchased through a contractor or retailer, contact the contractor or retailer to return it. If
thermostat was purchased from the Savant Store, contact Savant through the Savant Customer Community.
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