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Jessica DelacruzSep 15, 2025
Why can't I get 3840x2160 on Sceptre UHD TV with PC VGA?
- HHannah MillerSep 15, 2025
VGA does not support resolution that high, only HDMI 1 does on Sceptre UHD TV.
To Next PageTo Next PageWhy can't I get 3840x2160 on Sceptre UHD TV with PC VGA?
VGA does not support resolution that high, only HDMI 1 does on Sceptre UHD TV.
Why does my Sceptre UHD TV remote control not work?
If the remote control for your Sceptre UHD TV isn't working, try these steps: Turn off the TV and unplug it. Remove the batteries from the remote for 30 seconds, then press the remote buttons and the power button randomly for about 2 seconds before reinstalling the batteries. Also, ensure there's a clear line of sight between the remote's front sensor and the TV's remote sensor, which is located in the same place as the power indicator light.
What to do if Sceptre U500CV-UMK UHD TV has picture but no audio?
If your Sceptre UHD TV shows a picture but has no sound, check that the audio cable is connected properly. Also, try readjusting the volume using the remote control. Ensure that the TV’s tuner signal is not lower than 65 %.
Why does my Sceptre U500CV-UMK have audio but no picture?
If you're getting audio but no picture on your Sceptre UHD TV, make sure both your video and audio cables are correctly connected. Also, the TV’s tuner signal must not be lower than 65 %.
What are tips for letterbox content users on Sceptre U500CV-UMK?
Letterboxed (Widescreen) versions of DVD movies are most commonly formatted for standard 4:3 TVs. The Sceptre UHD TV can expand this content so the entire screen is filled at the expense of the image proportion. To use this function press the aspect button on the remote control and cycle among the available options.
Why doesn't Sceptre U500CV-UMK UHD TV show 3840x2160 resolution on HDMI 1?
Check and make sure your video card supports that resolution and the cable you are using is HDMI 1.4 or higher. Make sure the drivers are upgraded to the newest version possible for Sceptre UHD TV.
How to remove black box on Sceptre U500CV-UMK screen?
If you see a big black box in the middle of the screen on your Sceptre UHD TV, you likely have closed captioning turned on and are using TEXT1 – TEXT4. Change the setting to CC1 or turn off closed captioning to remove the box.
What to do if Sceptre U500CV-UMK says no HDCP support?
If your Sceptre UHD TV says no HDCP support for your HDCP video, reboot your HDCP video device by turning it off and unplugging the power cord. Wait up to 8 minutes before plugging the power back in to see if it resolves the issue.
Why is my Sceptre UHD TV picture distorted?
If the picture on your Sceptre UHD TV is distorted or has abnormal sound, this might be due to interference from large electrical appliances, cars, motorcycles, or fluorescent lights. If the TV is close to a wall, try moving it to another room to see if the problem persists.
Why does volume change when switching channels on Sceptre UHD TV?
If the volume changes when switching channels or sources on your Sceptre UHD TV, this is because different channels and inputs may have different inherent volume levels. Turn on the AUTO VOLUME LEVEL function to help manage this effect.
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