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jonathanmillerAug 11, 2025
Why is my Sebury IP Access Controller user card not opening the door?
- GGreg JacobsAug 11, 2025
If your Sebury IP Access Controller user card isn't opening the door, it could be due to several reasons. The device will ring three times if the card is not valid, in which case you should add the user card again. It will also ring three times if the user is disabled, so you should enable the user. A single ring indicates a problem with the lock connection, so ensure the connection is correct.