BGX701-240-R01 Liberty gas EG4v12 user cum maintenance manual Page 27 of 32
7 Working with the mobile app
The Sahaj mobile app is available on Google Play store. The supported android and Bluetooth versions to run
the app are:
Android version: 6.0 to 9.0
Bluetooth version: 4.2 to 5.0
Download the app from the store and follow the instructions to launch it.
7.1 Logging-in
Following are the steps to log in to the mobile app:
1. Enter information such as the Service point number and the Mobile no and click Login.
2. Enter the OTP sent on your registered mobile no via SMS.
3. Resend request if you don’t receive the OTP.
4. Click Verify. You will be directed to the My Connection page on successful verification.
Notes:
If you are a secondary user, you need to click the I am a secondary user checkbox.
Contact the utility for the Service point number if you don’t have it. This is a unique alphanumeric value
to identify your supply service point.
Ensure that you’ve entered the mobile number registered with the utility consumer database.
Figure 8: Logging-in
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