photographic evidence has been provided to Senada Bikes.
Senada Bikes may request additional documentation (such as
video) to assist with accurately diagnosing the problem and
processing the warranty claim.
Items including the chain, tires, wheels, tubes, battery handle,
brake pads, cables and housing, grips, and spokes are
considered wear items. These items wear down with normal use
and are not covered under warranty. You are responsible for
replacing and maintaining these worn items.
Any unauthorized alterations or repairs are not covered and may
void this warranty.
For warranty services, please contact Senada Bikes support team
by email at ask@senadabikes.com. Bikes or parts returned
without proper documentation may result in delayed service or
denied warranty coverage. Warranty return shipping costs, along
with duties and taxes, are the responsibility of the claimant. All
unauthorized returns will be refused.
Note that your insurance policies may not provide coverage for
accidents involving Senada Bikes. To determine if coverage is
provided, you should contact your insurance company or agent.
Damage as a result of an accident is not covered under this
warranty, and Senada Bikes is not responsible for the repair or
replacement of damaged bikes or parts.
Senada Bikes reserves the right to change its warranty at any
time and without notice.
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