Sennheiser EPOS ADAPT 230 User Manual

User Guide
ADAPT 230 | ADAPT 260
ADAPT 231 | ADAPT 261
Bluetooth
®
headset certied for Microsoft
®
Teams
Model: Headset: SCBT22, SCBT23 | Dongle: BTD 800 USB, SCBT16
ADAPT 200 series Bluetooth
®
headset
Contents1
Contents
The ADAPT 200 series ...........................................................................................................................................................................................2
Package contents ....................................................................................................................................................................................................... 3
Product overview ........................................................................................................................................................................................................ 4
Overview of the headset........................................................................................................................................................................................................................................4
Overview of the headset LED indications ...............................................................................................................................................................................................4
Overview of the headset buttons .................................................................................................................................................................................................................. 5
Overview of the icons .............................................................................................................................................................................................................................................. 6
Overview of the dongle ..........................................................................................................................................................................................................................................7
Overview of the dongle LED indications ..................................................................................................................................................................................................7
Overview of the dongle button ........................................................................................................................................................................................................................7
Getting started .............................................................................................................................................................................................................8
Pairing the headset with Bluetooth
®
devices .......................................................................................................................................................................................8
Installing the EPOS Connect software ....................................................................................................................................................................................................10
Changing Audio settings for the headset – Microsoft
®
Windows ...................................................................................................................................10
Using the headset ..................................................................................................................................................................................................... 11
Turning the headset on and connecting it ............................................................................................................................................................................................11
Turning the headset o .......................................................................................................................................................................................................................................... 11
Adjusting and wearing the headset ............................................................................................................................................................................................................12
Adjusting the volume ..............................................................................................................................................................................................................................................13
Adjusting the headset’s microphone volume for softphones ...............................................................................................................................................13
Muting the microphone ........................................................................................................................................................................................................................................13
Making calls using the headset ......................................................................................................................................................................14
Making a call ...................................................................................................................................................................................................................................................................14
Accepting / rejecting / ending a call ........................................................................................................................................................................................................14
Redialing .......................................................................................................................................................................................................................................................................... 15
Using the voice assistant / voice dial ....................................................................................................................................................................................................... 15
Managing multiple calls ........................................................................................................................................................................................................................................ 16
Using headset and dongle with Microsoft
®
Teams / Cortana .................................................................................................. 17
Invoking Microsoft
®
Teams and check notications .....................................................................................................................................................................17
Activating and using Microsoft
®
Cortana ...............................................................................................................................................................................................17
Listening to audio using the headset .........................................................................................................................................................18
Additional functions ................................................................................................................................................................................................ 19
Charging the headset battery ........................................................................................................................................................................................................................ 19
Verifying remaining battery power .............................................................................................................................................................................................................. 19
Storing and transporting the headset .................................................................................................................................................................................................... 20
If you leave the Bluetooth range .................................................................................................................................................................................................................20
Reconnecting / disconnecting Bluetooth .............................................................................................................................................................................................21
Enabling / disabling voice prompts ............................................................................................................................................................................................................21
Maintaining the products and updating the rmware ...................................................................................................................22
Cleaning the products .........................................................................................................................................................................................................................................22
Replacing the ear pads ....................................................................................................................................................................................................................................... 22
Updating the rmware of the products ................................................................................................................................................................................................. 23
If a problem occurs ... ............................................................................................................................................................................................24
Clearing the pairing list of the headset (Reset) ............................................................................................................................................................................. 25
Clearing the pairing list of the dongle (Reset) ................................................................................................................................................................................ 25
Specications .............................................................................................................................................................................................................26

Sennheiser EPOS ADAPT 230 Specifications

General

Wearing style	Over-ear
Bluetooth profiles	A2DP, AVRCP, HFP, HSP
Active Noise Cancellation (ANC)	Yes
Impedance	32 Ohm
Charging Port	USB-C
Foldable Design	Yes
Warranty	2 years
Connectivity	Bluetooth, USB, 3.5mm jack
Microphone	2 Microphones
Microphone frequency response	100 Hz - 10 kHz
Codecs	SBC
Quick Charge	Yes

Summary

The ADAPT 200 Series Overview

Key Benefits & Features

Highlights the primary advantages and functionalities of the ADAPT 200 series headset for hybrid work.

Additional Benefits & Features

Details extra features like extended battery life, Teams integration, and comfort adjustments.

Package Contents

Product Overview: Headset

Overview of the Headset

Details the physical components and design of the ADAPT 200 series headset.

Headset LED Indications

Explains the meaning of different LED light patterns on the headset.

Product Overview: Headset Controls

Headset Button Functions

Describes the functions of each button on the headset.

Product Overview: Dongle

Dongle Components and LED Indications

Illustrates the dongle's physical design, LED lights, and button.

Product Overview: Dongle Button

Dongle Button Functions

Details the function of the button on the Bluetooth dongle.

Getting Started: Pairing

Pairing Headset with Bluetooth Devices

Instructions for pairing the headset with mobile devices via Bluetooth.

Connecting via Dongle

Steps for connecting the headset to a computer using the USB dongle.

Getting Started: Manual Pairing

Manual Pairing Headset and Dongle

Procedure for manually pairing the headset and dongle if automatic pairing fails.

Getting Started: Software & Settings

Installing EPOS Connect Software

Guide to downloading and installing the EPOS Connect software for configuration.

Changing Audio Settings (Windows)

How to adjust audio input/output settings in Windows for the headset.

Using the Headset: Power & Connection

Turning Headset On and Connecting

Steps to power on the headset and connect it to a device.

Turning Headset Off

Instructions for powering down the headset safely.

Using the Headset: Fit

Adjusting and Wearing the Headset

Guidance on properly fitting and adjusting the headset for comfort and optimal microphone placement.

Using the Headset: Volume & Mute

Adjusting the Volume

How to control call and audio volume levels on the headset.

Adjusting Microphone Volume for Softphones

Steps to set the optimal microphone volume for softphone calls.

Muting the Microphone

How to mute and unmute the headset microphone.

Making Calls: Basic Operations

Making a Call

Instructions on how to initiate a phone call using the headset.

Accepting / Rejecting / Ending a Call

Procedures for managing incoming and outgoing calls.

Making Calls: Advanced Features

Redialing

How to redial the last number called.

Using Voice Assistant / Voice Dial

Instructions for activating voice commands and voice dial.

Making Calls: Managing Multiple Calls

Managing Multiple Calls

Guidance on handling more than one active or incoming call.

Microsoft Teams and Cortana Integration

Invoking Microsoft Teams and Check Notifications

How to access Teams and view notifications via the headset.

Activating and Using Microsoft Cortana

Steps to use Cortana, the voice assistant, with the headset.

Listening to Audio: Playback

Playing Audio

How to play music or other audio content via the headset.

Controlling Audio Playback

Instructions for pausing, skipping tracks, fast-forwarding, and rewinding audio.

Additional Functions: Battery

Charging the Headset Battery

Instructions for charging the headset battery using the USB cable.

Verifying Remaining Battery Power

How to check the current battery level of the headset.

Additional Functions: Storage & Range

Storing and Transporting the Headset

Guidance on safely storing and carrying the headset to prevent damage.

Bluetooth Range and Reconnection

Information on Bluetooth transmission range and how connections are re-established.

Additional Functions: Bluetooth Management

Reconnecting / Disconnecting Bluetooth

Steps to manually reconnect or disconnect the headset from Bluetooth devices.

Enabling / Disabling Voice Prompts

How to turn voice prompts on or off, or switch to tones.

Maintenance and Firmware Updates: Cleaning & Pads

Cleaning the Products

Instructions for safely cleaning the headset and dongle.

Replacing the Ear Pads

Guidance on how to replace the ear pads for hygiene and comfort.

Maintenance and Firmware Updates: Firmware

Updating Headset Firmware

Steps to update the firmware on the headset using EPOS Connect.

Updating Dongle Firmware

Steps to update the firmware on the dongle using EPOS Connect.

Troubleshooting: Common Issues

Troubleshooting Common Issues

A table of common problems, their causes, and solutions.

Troubleshooting: Resetting

Clearing Headset Pairing List (Reset)

Instructions to reset the headset's Bluetooth pairing list.

Clearing Dongle Pairing List (Reset)

Instructions to reset the dongle's Bluetooth pairing list.

Specifications

Headset Specifications

Technical details of the headset, including design, connectivity, and audio.

Dongle Specifications

Technical details for both USB-A and USB-C dongles.