EasyManua.ls Logo

Sennheiser EPOS SD Series - User Manual

Sennheiser EPOS SD Series
22 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
UserGuide
Comfort
call
DECT
SD Series
Instruction Manual
SD Series - User Guide | 1
Contents “User Guide”
Contents “User Guide”
Important safety information ....................................................................... 2
Scope of delivery and overview of the SD series ........................................ 4
Base stations with components ................................................................... 4
Headsets with components .......................................................................... 5
Product overview of the headsets ................................................................ 6
Overview of the SD Office – HS headset .................................................... 6
Overview of the SD Pro1/Pro2 – HS headsets .......................................... 7
Overview of the buttons ............................................................................... 8
Overview of the LEDs ..................................................................................... 9
Individually adjusting the headset ............................................................11
Putting the headset on and adjusting it ..................................................11
Labeling the headset with a name plate .................................................14
Testing the headset system and the sound quality ................................ 15
Adjusting the headset system using the DIP switches .........................15
Pairing the headset and the base station ...............................................17
Adjusting the audio signal by means of the dial tone ..........................18
Adjusting the volume ..................................................................................19
Adjusting the automatic audio transmission “Auto Audio” ................19
Making calls using the headset ..................................................................20
Adjusting the volume ..................................................................................20
Muting the headset’s microphone ............................................................21
If you leave the DECT range ........................................................................22
Switching between Phone and PC mode ..................................................22
Calling via the fixed line phone using the headset ................................23
Calling via the computer using the headset ............................................25
Holding a conference call ............................................................................27
Charging the headset and storing the headset system ..........................29
Charging the headset ...................................................................................29
Switching the headset system off during extended non-use .............31
Sharing a workplace .....................................................................................32
Cleaning and maintaining the headset system ........................................ 34
Replacing the ear pads ................................................................................35
Replacing the headset’s rechargeable battery .......................................36
If a problem occurs ....................................................................................... 39
Specifications ................................................................................................40
Manufacturer Declarations .......................................................................... 42
Question and Answer IconNeed help?

Do you have a question about the Sennheiser EPOS SD Series and is the answer not in the manual?

Summary

Important safety information

Preventing damage to health and accidents

Guidelines to prevent hearing damage and accidents, including keeping products away from children and pets.

Preventing damage to the product and malfunctions

Instructions to prevent product damage from environmental factors, improper use, and electrical issues.

Intended use and liability

Defines the product's intended use for professional office or call center communication and liability limitations.

Safety instructions for Lithium-Polymer rechargeable batteries

Scope of delivery and overview of the SD series

Base stations with components

Details the different base station models and their component compatibility for fixed line phones and computers.

Headsets with components

Lists the available headset models and their specific wearing styles and features.

Product overview of the headsets

Overview of the SD Office - HS headset

Illustrates and labels the components of the SD Office - HS headset.

Overview of the SD Pro1;Pro2 - HS headsets

Illustrates and labels the components of the SD Pro1 and SD Pro2 - HS headsets.

Overview of the buttons

Overview of the buttons of the base station

Details the functions of the Phone and PC buttons on the base station.

Overview of the buttons of the headset

Explains the functions of the Link and Audio buttons on the headset.

Overview of the LEDs

Overview of the LEDs of the base station

Describes the meaning of the LEDs on the PC and Phone buttons and the Link LED.

Charge status LED (white = lit)

Explains the function of the charge status LED and its segments.

Individually adjusting the headset

Putting the headset on and adjusting it

Guides on how to wear and adjust the SD Office - HS headset with an ear hook for comfort.

Headset fitting and adjustment methods

Using the SD Office - HS with the headband

Instructions for attaching and adjusting the SD Office - HS headset with a headband.

Using the SD Pro1;Pro2 - HS

Guidance on adjusting the microphone boom and fit for SD Pro1 and SD Pro2 headsets.

Labeling the headset with a name plate

Testing the headset system and the sound quality

Adjusting the headset system using the DIP switches

Explains how to use DIP switches on the base station to configure headset system settings.

Radio range and audio transmission settings

Adjusting the radio range

Guidance on adjusting radio range via DIP switch to avoid DECT interference.

Automatic link establishment (Auto Link)

Describes DIP switch settings for manual versus automatic wireless link establishment.

Wideband and narrowband audio transmission

Explains DIP switch settings for wideband vs. narrowband audio for optimal speech quality and battery life.

Limiting the volume

Details DIP switch settings for standard or country-specific volume limitations.

Pairing and disconnecting wireless links

Establishing a wireless link

How to establish a wireless link by pressing the Link button or base station buttons.

Disconnecting a wireless link

Procedure to disconnect the wireless link between headset and base station.

Audio signal adjustment

Adjusting the audio signal by means of the dial tone

Steps to adjust audio signal clarity using the dial tone and ABC switch.

Adjusting the volume

Guidance on adjusting microphone volume for call transmission and USB audio.

Automatic audio transmission Auto Audio

Explanation of the Auto Audio function for automatic audio transmission and how to activate/deactivate it.

Making calls using the headset

Adjusting the volume

Instructions on adjusting ring tone, acoustic signal, and audio signal volumes.

Changing the direction of the volume up;down function

How to reverse the volume up/down function of the Audio button.

Muting the headsets microphone

Procedure to mute and unmute the headset microphone using the Audio button.

Call handling and mode switching

If you leave the DECT range

Describes what happens when leaving the DECT range and how to resume the call.

Switching between Phone and PC mode

Instructions on selecting between Phone and PC mode using base station buttons.

Calling via fixed line and computer

Calling via the fixed line phone using the headset

Steps for making, accepting, and ending calls using the headset with a fixed line phone.

Managing calls with call control

Managing calls using a call control functionality (EHS, HSL 10)

How to manage calls using EHS or HSL 10 for accepting, making, and ending calls.

Switching a call between headset and fixed line phone

Procedure to switch calls between headset and fixed line phone handset.

Calling via the computer

Calling via the computer using the headset

Steps for making, accepting, and ending calls using the headset with a computer softphone.

Managing calls with HeadSetup

Managing calls using the HeadSetup call control functionality

Instructions for accepting, making, and ending calls using the HeadSetup software.

Holding a conference call

Pairing the MASTER headset with the base station

Steps to pair the master headset with the base station for conference calls.

Adding a GUEST headset to a conference call

Procedure to add additional guest headsets to an ongoing conference call.

Dropping a GUEST headset from the conference call

How to remove a guest headset from an active conference call.

Ending a conference call

Method to end a conference call by placing the master headset in the base station.

Charging the headset and storing the headset system

Charging the headset

Ensures the headset is fully charged by storing it in the base station.

Charging the headset using the optional CH 10 headset charger

Information on using the optional CH 10 charger for additional headsets.

Switching the headset system off during extended non-use

Switching the headset system off

Instructions to switch off the base station and headset for extended periods.

Switching the headset system on and pairing the components

Steps to turn on the system and re-pair the headset and base station.

Sharing a workplace

Using the headset with a third party base station (DECT-GAP telephone)

Instructions for pairing the headset with third-party DECT-GAP base stations.

Pairing the headset again with a SD series base station

Steps to re-pair a headset with an existing SD series base station.

Cleaning and maintaining the headset system

Replacing the ear pads

Guide on how to replace ear pads for hygiene and comfort on different headset models.

Replacing the headsets rechargeable battery

SD Office - HS battery replacement

Step-by-step guide for replacing the battery in the SD Office - HS headset.

SD Pro1 - HS battery replacement

Instructions for opening the compartment and replacing the battery in the SD Pro1 - HS headset.

Headset battery replacement for SD Pro2 - HS

SD Pro2 - HS battery replacement

Detailed steps for replacing the rechargeable battery in the SD Pro2 - HS headset.

Troubleshooting common problems

Headset not placed properly in base station

Solution for when the headset is not recognized by the base station due to improper placement.

Link between headset and base station cannot be established

Troubleshooting steps for failed link establishment, including operating mode and range issues.

Microphone rubs on the cheek

Advice on adjusting the microphone boom to prevent it from rubbing on the cheek.

Too many DECT systems within the radio range

Solutions for interference caused by multiple DECT systems, including radio range and transmission settings.

Rechargeable battery cannot be charged

Troubleshooting steps for charging issues, including dirty contacts or defective batteries.

Rechargeable battery is quickly depleted

Addresses issues of batteries depleting quickly, suggesting checking for overaged batteries.

Bad audio quality

Solutions for poor audio quality, including microphone sensitivity and base station adjustment.

Specifications

Base station specifications

Technical details for SD BS, SD BS ML, SD BS USB, and SD BS Phone base stations.

Headset specifications

Technical details for SD Office - HS and SD Pro1/Pro2 - HS headsets, including dimensions, talk time, and range.

Power supply unit specifications

Technical details for the power supply unit, including input voltage and output current.

DECT specifications

Details on DECT transmission frequency and SAR values for headset models.

Manufacturer Declarations

Warranty information

Details the 24-month warranty period and where to find current conditions.

Compliance with directives

Lists compliance with WEEE, Battery, R&TTE, EMC, Low Voltage, ErP, and RoHS directives.

Sennheiser EPOS SD Series Specifications

General IconGeneral
BrandSennheiser
ModelEPOS SD Series
CategoryHeadsets
LanguageEnglish

Related product manuals