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Sercomm DG4244 - User Manual

Sercomm DG4244
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DG4244 User Gude_rev01 Sercomm copyright
DG4244
DOCSIS3.1 PacketCable1.5 WiFi6 Gateway
Basic User Guide
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Summary

Device Safety and Environmental Guidelines

Device Grounding Requirements

Ensure proper grounding of the coaxial cable for electrical safety and connection.

Environmental Operating Conditions

Specifies maximum operating temperature and altitude for the device.

DG4244 Basic Information and Specifications

Device Specifications and Compatibility

Lists firmware versions, supported standards, and interface details.

Web Interface Access Credentials

Provides IP address and login details for local and advanced web GUI access.

Regulatory Compliance: FCC and Industry Canada

FCC Interference and Radiation Statements

Details FCC rules on interference, cautions, and radiation exposure limits.

Industry Canada Compliance Rules

Outlines ISED compliance rules, interference handling, and operational restrictions.

DG4244 Installation Guide

Connect Coaxial Cable

Connects the modem to the cable wall outlet, advising against cable damage.

Connect Ethernet Cable

Connects modem to PC using Category 5e/6 cable for optimal speeds.

Connect Power Adapter

Connects the power adapter to the modem and a power outlet.

Device Connections and Rear Panel Overview

Rear Panel Ports Identification

Describes LAN, Cable, Power, and Reset ports on the rear panel.

Reset Button Functionality

Details how to perform a factory reset using the reset button.

Understanding LED Indicator Status

Phone, Internet, and WPS LEDs

Explains the LED states for Phone, Internet, and WPS functions.

WiFi and Power LEDs

Details the LED behavior for WiFi connectivity and power status.

LAN Ethernet LEDs

Describes LED indicators for 1G and 2.5G Ethernet ports.

Rear Panel I;O Ports Identification

Phone, USB, and LAN Ports

Identifies Phone, USB, Giga LAN, and WAN ports on the rear panel.

Coaxial Port and Battery Backup Option

Locates the coaxial port and mentions the optional battery backup.

Accessing the Web GUI: Local and Remote

Local Web GUI Access Details

IP address and login credentials for accessing the GUI locally.

Remote Web GUI Access Details

IP address and login credentials for accessing the GUI remotely.

Gateway Dashboard: At a Glance

Wi-Fi and Bridge Mode Settings

Displays Wi-Fi SSID and options to enable/disable bridge mode.

Network and Security Status Overview

Shows home network status, connected devices, and firewall level.

Connection Status Monitoring

Local IP Network Configuration Status

Shows IPv4/IPv6 addresses, subnet, and DHCP server status.

Private Wi-Fi Network Status

Details status of 5 GHz and 2.4 GHz private Wi-Fi networks.

SERCOMM Network Connectivity

Displays WAN IP, DHCP status, and DNS server information.

Guest Wi-Fi Network Status

Information on the Guest Wi-Fi network status.

Wi-Fi Network Status Overview

Guest Wi-Fi Network Details

Details status of Guest Wi-Fi networks, including security settings.

Public Wi-Fi Network Status

Provides status for Public Wi-Fi networks, indicating they are out of service.

Local IP Network Configuration

IPv4 Network Settings

Configure IPv4 Gateway, Subnet Mask, and DHCP settings.

IPv6 Network Settings

Configure IPv6 Gateway, DHCPv6 settings, and lease times.

SERCOMM Network Connection Details

WAN IP and Gateway Information

Shows WAN IP addresses (IPv4/IPv6) and default gateways.

DNS and MAC Address Information

Lists DNS servers and MAC addresses for various components.

Cable Modem (CM) and MTA Configuration

Initialization Procedure Status

Shows the completion status of hardware and software initialization.

CM DHCP and IP Parameters

Details DHCP parameters, IP address, subnet, and TFTP server for CM.

CM IP Time Remaining

Shows DHCP lease, rebind, and renew times for the Cable Modem.

MTA and Cable Modem Technical Details

MTA DHCP and PacketCable Options

Displays MTA DHCP options and PacketCable settings.

Cable Modem Hardware and Serial Number

Lists hardware revision, vendor, model, and serial number.

Downstream OFDM Channels

Shows channel bonding values, frequency, SNR, and modulation.

Channel Bonding and Error Metrics

Downstream OFDM Channel Bonding

Details channel bonding parameters for downstream OFDM channels.

Upstream Channels and OFDMA Bonding

Shows channel bonding for upstream and OFDMA channels.

Cable Modem Error Codewords

Displays counts for unerrored, correctable, and uncorrectable codewords.

Network Routing Configuration

IPv4 Routing Table Details

Displays the IPv4 routing table with gateway and metric details.

IPv6 Routing Table Details

Displays the IPv6 routing table with gateway and metric details.

LAN Ethernet Port Status and Speed

Ethernet Port 1 Status and Speed

Displays status, MAC address, and connection speed for LAN Port 1.

Ethernet Port 2 Status and Speed

Displays status, MAC address, and connection speed for LAN Port 2.

Ethernet Port 3 Status and Speed

Displays status, MAC address, and connection speed for LAN Port 3.

Ethernet Port 4 Status and Speed

Displays status, MAC address, and connection speed for LAN Port 4.

Wi-Fi Network Setup and Management

Wi-Fi Radio Control Options

Enable/disable controls for 5 GHz and 2.4 GHz Wi-Fi radios.

Private Wi-Fi Network Management

Lists and configures private Wi-Fi SSIDs, security, and MAC addresses.

Guest and Other Wi-Fi Networks

Details guest and other Wi-Fi network configurations and statuses.

Configuring 2.4 GHz Wireless Settings

Basic 2.4 GHz Wireless Settings

Set mode, transmit power, and channel for 2.4 GHz Wi-Fi.

Advanced 2.4 GHz Wireless Settings

Configure advanced 2.4 GHz Wi-Fi features like IGMP and WMM.

Configuring 5 GHz Wireless Settings

Advanced 5 GHz Wireless Settings

Configure advanced 5 GHz Wi-Fi features like DFS and WMM.

Band Steering Settings

Configure band steering enablement and utilization/signal thresholds.

Wi-Fi Security: MAC Filtering and WPS

MAC Filtering Setup

Configure MAC filtering to control Wi-Fi access based on device MAC addresses.

WPS Connection Setup

Guide to enabling WPS and connecting devices via button or PIN.

Firewall Configuration: IPv6

IPv6 Firewall Security Level

Select between typical or custom security levels for IPv6 firewall.

Firewall Configuration: IPv4

IPv4 Firewall Security Level

Select security level (High, Medium, Low, Custom) for IPv4 firewall.

System Software Version Details

Software Version Information

Shows eMTA, DOCSIS, and software image versions.

System Hardware Specifications

Hardware Specifications Overview

Details model, vendor, revision, processor speed, and memory usage.

Connected Devices Monitoring

Online Private Network Devices

Lists devices currently connected to the private network.

Offline Private Network Devices

Lists devices that have previously connected to the private network.

Guest Wi-Fi Connected Devices

Shows devices connected to the guest Wi-Fi network.

Parental Control: Managed Devices

Device Access Management

Control device access, enable/disable management, and set access type.

Blocked Devices List

View and manage a list of blocked devices by MAC address.

Parental Control: Managed Sites

Website Access Control

Manage website access, block specific URLs and keywords.

Trusted Computers Configuration

Configure trusted computers and their access permissions.

Parental Control: Managed Services

Service Access Control

Manage access to services, block specific services by TCP/UDP and ports.

Trusted Computers for Services

Configure trusted computers for accessing specific services.

Parental Control: Reports and Logging

Report Generation and Filtering

Generate and filter reports based on activity type and time frame.

Viewing and Downloading Reports

Options to print or download generated parental control reports.

Advanced Settings: Port Forwarding

Port Forwarding Configuration

Enable/disable port forwarding and add new services with parameters.

Port Forwarding Services List

Displays a list of configured port forwarding services.

Advanced Settings: Port Triggering

Port Triggering Configuration

Enable/disable port triggering and add new services with parameters.

Port Triggering Services List

Displays a list of configured port triggering services.

Advanced Settings: Remote Management

Remote Management Settings

Enable/disable HTTP/HTTPS access for remote management.

Configure Remote Access IP Addresses

Specify single computer or IP ranges allowed for remote access.

Advanced Settings: DMZ Configuration

DMZ Host Settings

Enable DMZ and specify the IPv4 or IPv6 host address.

Advanced Settings: Device Discovery (UPnP)

UPnP Configuration

Enable/disable UPnP and configure advertisement period.

Troubleshooting: System Logs

Log Filtering Options

Filter system logs by type and time frame to view specific events.

Viewing and Managing System Logs

Options to view, print, or download system logs for troubleshooting.

Troubleshooting: Network Diagnostics

Connectivity Testing Tools

Test internet connectivity and packet transmission.

IP Address and Traceroute Tools

Check IPv4/IPv6 addresses and perform traceroute tests.

Troubleshooting: Wi-Fi Spectrum Analyzer

Wi-Fi Spectrum Scan Initiation

Initiate a scan to analyze Wi-Fi spectrum data.

Troubleshooting: Reset and Restore Gateway

Gateway Reset and Restore Options

Options to restart, reset Wi-Fi, password, or factory defaults.

Sercomm DG4244 Specifications

General IconGeneral
BrandSercomm
ModelDG4244
CategoryGateway
LanguageEnglish

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