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Shark AI Robot User Manual

Shark AI Robot
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Please be sure to read the enclosed Shark® Owner’s Guide prior to using your robot.
© 202 0 SharkNinja Operating LLC . SHARK is a registered trademark of SharkNinja Operating LLC. SHARKCLEAN is a trademark of
SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered
in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play
logo, and Android are trademarks of GOOGLE LLC.
RV2000_QSG_E_MP_Mv10
QUICK START GUIDE
To stay current on our latest updates and features,
DOWNLOAD THE SHARKCLEAN
APP.
Search “SharkClean” in the app store.
Scan QR code with your
phone’s camera to quickly find
and download the app
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
STEP 1
Create An Account
STEP 2
Activate Robot Wi-Fi
STEP 3
Select Robot (Apple iOS Only)
Open the SharkClean app
and set up your account.
Hold down Dock and Clean
buttons simultaneously until
Wi-Fi light (
) on robot blinks.
Exit the app and open
Wi-Fi settings.
Select your robot (Ex. Shark_
RVXXX) from the menu.
Exit settings and return to
the SharkClean app.
STEP 4
Connect To Home Wi-Fi
STEP 5
Success!
WI-FI TROUBLESHOOTING
If you have multiple Wi-Fi
networks, select the
2.4 GHz network.
When pairing is complete, the
Success screen will appear.
To use the app, your phone must be
connected to a 2.4GHz network. The
app will not work on a 5GHz network.
DO NOT use a VPN or a proxy server.
Make sure Wi-Fi isolation is
turned o on the router.
CAN’T CONNECT TO WI-FI?
Restart your phone
Reboot your robot
Press the power button on the
side of the ROBOT to the OFF
position for 10 seconds. Press it
again to turn power back ON.
Reboot your router
Unplug the router power cable
for 30 seconds, then plug it back
in. Allow several minutes for your
router to reboot completely.
Question and Answer IconNeed help?

Do you have a question about the Shark AI Robot and is the answer not in the manual?

Shark AI Robot Specifications

General IconGeneral
Battery LifeUp to 120 minutes
Recharge and ResumeYes
Wi-Fi ConnectivityYes
Room MappingYes
Brushroll TypeSelf-Cleaning Brushroll
App ControlYes
Voice ControlYes (Alexa, Google Assistant)
Self-EmptyingYes (select models)
Smart Home IntegrationYes (Alexa, Google Assistant)
No-Go ZonesYes
Multi-Surface CleaningYes
Self-Emptying BaseYes (select models)
HEPA FiltrationYes

Summary

Connecting the SharkClean App and Robot

Create An Account

Steps for creating a user account within the SharkClean application.

Activate Robot Wi-Fi

Procedure to activate the robot's Wi-Fi connectivity by pressing buttons.

Select Robot (Apple iOS Only)

Instructions for selecting the robot in Wi-Fi settings on Apple iOS devices.

Connect To Home Wi-Fi

Guide for connecting the robot to a home Wi-Fi network, prioritizing 2.4 GHz.

Wi-Fi Troubleshooting

Common issues and solutions for Wi-Fi connectivity problems.

Cannot Connect to Wi-Fi

Detailed steps to resolve Wi-Fi connection failures, including reboots.

Robot Setup

Prepare Your Home

Instructions for preparing the home environment for robot cleaning.

Prepare the Robot

Steps to prepare the robot itself before operation, including brush attachment.

Set Up the Dock

Guidance on properly setting up the robot's charging dock on bare floor.

Power On Robot

Instructions on how to power on the robot for charging and operation.

Charge the Robot

Process for charging the robot for the first time, noting indicator lights.

Download the App

Instructions to download the SharkClean app via QR code or app store.

Steps for Success

Initial Explore Run

Explanation of the initial 'Explore Run' for home mapping and app map creation.

Living With Your Robot

General advice for using the robot, including interactive maps and no-go zones.

Doorways and Thresholds

Guidance on navigating doorways and setting up no-go zones for high thresholds.

Avoid Moving the Robot or Dock

Caution against moving the robot or dock during cleaning to preserve mapping.

Emptying the Dust Bin

Instructions on how and when to empty the robot's dust bin for optimal performance.

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