Please be sure to read the enclosed Shark® Owner’s Guide prior to using your robot.
© 202 0 SharkNinja Operating LLC . SHARK is a registered trademark of SharkNinja Operating LLC. SHARKCLEAN is a trademark of
SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered
in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play
logo, and Android are trademarks of GOOGLE LLC.
RV2000_QSG_E_MP_Mv10
QUICK START GUIDE
To stay current on our latest updates and features,
DOWNLOAD THE SHARKCLEAN
™
APP.
Search “SharkClean” in the app store.
Scan QR code with your
phone’s camera to quickly find
and download the app
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
STEP 1
Create An Account
STEP 2
Activate Robot Wi-Fi
STEP 3
Select Robot (Apple iOS Only)
• Open the SharkClean app
and set up your account.
• Hold down Dock and Clean
buttons simultaneously until
Wi-Fi light (
) on robot blinks.
• Exit the app and open
Wi-Fi settings.
• Select your robot (Ex. Shark_
RVXXX) from the menu.
• Exit settings and return to
the SharkClean app.
STEP 4
Connect To Home Wi-Fi
STEP 5
Success!
WI-FI TROUBLESHOOTING
• If you have multiple Wi-Fi
networks, select the
2.4 GHz network.
• When pairing is complete, the
Success screen will appear.
• To use the app, your phone must be
connected to a 2.4GHz network. The
app will not work on a 5GHz network.
• DO NOT use a VPN or a proxy server.
• Make sure Wi-Fi isolation is
turned o on the router.
CAN’T CONNECT TO WI-FI?
Restart your phone
Reboot your robot
• Press the power button on the
side of the ROBOT to the OFF
position for 10 seconds. Press it
again to turn power back ON.
Reboot your router
• Unplug the router power cable
for 30 seconds, then plug it back
in. Allow several minutes for your
router to reboot completely.
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