Shark AI Robot - User Manual

Please be sure to read the enclosed Shark® Owner’s Guide prior to using your robot.
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RV2000_QSG_E_MP_Mv10
QUICK START GUIDE
To stay current on our latest updates and features,
DOWNLOAD THE SHARKCLEAN
™
APP.
Search “SharkClean” in the app store.
Scan QR code with your
phone’s camera to quickly find
and download the app
CONNECTING THE SHARKCLEAN™ APP AND ROBOT
STEP 1
Create An Account
STEP 2
Activate Robot Wi-Fi
STEP 3
Select Robot (Apple iOS Only)
• Open the SharkClean app
and set up your account.
• Hold down Dock and Clean
buttons simultaneously until
Wi-Fi light (
) on robot blinks.
• Exit the app and open
Wi-Fi settings.
• Select your robot (Ex. Shark_
RVXXX) from the menu.
• Exit settings and return to
the SharkClean app.
STEP 4
Connect To Home Wi-Fi
STEP 5
Success!
WI-FI TROUBLESHOOTING
• If you have multiple Wi-Fi
networks, select the
2.4 GHz network.
• When pairing is complete, the
Success screen will appear.
• To use the app, your phone must be
connected to a 2.4GHz network. The
app will not work on a 5GHz network.
• DO NOT use a VPN or a proxy server.
• Make sure Wi-Fi isolation is
turned o on the router.
CAN’T CONNECT TO WI-FI?
Restart your phone
Reboot your robot
• Press the power button on the
side of the ROBOT to the OFF
position for 10 seconds. Press it
again to turn power back ON.
Reboot your router
• Unplug the router power cable
for 30 seconds, then plug it back
in. Allow several minutes for your
router to reboot completely.

Summary

Connecting the SharkClean App and Robot

Create An Account

Steps for creating a user account within the SharkClean application.

Activate Robot Wi-Fi

Procedure to activate the robot's Wi-Fi connectivity by pressing buttons.

Select Robot (Apple iOS Only)

Instructions for selecting the robot in Wi-Fi settings on Apple iOS devices.

Connect To Home Wi-Fi

Guide for connecting the robot to a home Wi-Fi network, prioritizing 2.4 GHz.

Wi-Fi Troubleshooting

Common issues and solutions for Wi-Fi connectivity problems.

Cannot Connect to Wi-Fi

Detailed steps to resolve Wi-Fi connection failures, including reboots.

Robot Setup

Prepare Your Home

Instructions for preparing the home environment for robot cleaning.

Prepare the Robot

Steps to prepare the robot itself before operation, including brush attachment.

Set Up the Dock

Guidance on properly setting up the robot's charging dock on bare floor.

Power On Robot

Instructions on how to power on the robot for charging and operation.

Charge the Robot

Process for charging the robot for the first time, noting indicator lights.

Download the App

Instructions to download the SharkClean app via QR code or app store.

Steps for Success

Initial Explore Run

Explanation of the initial 'Explore Run' for home mapping and app map creation.

Living With Your Robot

General advice for using the robot, including interactive maps and no-go zones.

Doorways and Thresholds

Guidance on navigating doorways and setting up no-go zones for high thresholds.

Avoid Moving the Robot or Dock

Caution against moving the robot or dock during cleaning to preserve mapping.

Emptying the Dust Bin

Instructions on how and when to empty the robot's dust bin for optimal performance.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

This document provides a comprehensive guide for setting up, using, and maintaining the Shark AI Robot, a smart vacuum cleaner designed to automate home cleaning. The robot is controlled via the SharkClean™ app, offering a range of features for efficient and customized cleaning.

Function Description

The Shark AI Robot is an intelligent robotic vacuum cleaner that autonomously navigates and cleans your home. Its primary function is to remove dust, debris, and pet hair from various floor types. The robot is equipped with Wi-Fi connectivity, allowing it to be controlled and monitored remotely through the SharkClean™ app. A key feature is its ability to perform an "Explore Run" to create an interactive map of your home, which then enables advanced cleaning functionalities. This mapping process allows the robot to understand your home's layout, identify rooms, and avoid obstacles.

The robot is designed to work with a charging dock, which serves as its home base. It automatically returns to the dock to recharge when its battery is low or when a cleaning cycle is complete. The robot's navigation system allows it to move efficiently, covering all accessible areas of your home. It can easily climb over most thresholds, ensuring thorough cleaning across different rooms.

Usage Features

Setting up the Shark AI Robot involves a few straightforward steps. First, you need to create an account on the SharkClean™ app, which is available for download on both the App Store and Google Play. Once the account is set up, you activate the robot's Wi-Fi by simultaneously pressing the "Dock" and "Clean" buttons until the Wi-Fi light blinks. For Apple iOS users, an additional step involves selecting the robot from your phone's Wi-Fi settings before returning to the app to complete the pairing process. The final step in the initial setup is connecting the robot to your home Wi-Fi network, specifically a 2.4 GHz network, as the app does not support 5 GHz networks.

Before the robot's first use, it's crucial to prepare your home. This involves clearing cords and small obstacles (less than 2.8 inches tall) like clothing or toys that could obstruct the robot's path. Opening interior doors to rooms you want cleaned ensures the robot can access all areas. The robot itself needs minimal preparation: remove any protective film and attach the side brushes. The charging dock should be placed in a permanent, central location on a bare floor, with its back against the wall, and plugged in. The dock's indicator light will illuminate green when powered. The robot is then placed on the dock to charge, and its power button on the side must be in the "ON" position. The dock indicator light will turn blue, and the robot will beep when charging begins. A first charge typically takes about 6 hours.

Once charged, the robot will perform an "Explore Run" to map your home. This run is faster than a full vacuum run and is essential for creating the interactive map in the app. After the map is generated, you can use the app to send the robot on its first vacuuming run by pressing the "Clean" button on the robot or within the app.

The SharkClean™ app offers a variety of advanced usage features:

• Scheduling: Set specific times for the robot to clean automatically.
• No-Go Zones: Define areas on the map that the robot should avoid. This is particularly useful for areas with delicate items, pet bowls, or high thresholds that the robot cannot navigate.
• Go Zones: Specify particular areas or rooms for targeted cleaning.
• Vacuum Modes: Choose different cleaning modes based on your needs.
• Room Select: Direct the robot to clean specific rooms.
• Home Map: View and manage the interactive map of your home.

It's important to avoid moving the robot or its charging dock while it is cleaning or mapping, as this can negatively impact its ability to accurately map your home. The robot is also compatible with smart home systems like Google Home and Amazon Alexa, allowing for voice control. Instructions for setting this up are available on sharkclean.com/app.

Maintenance Features

Regular maintenance is key to ensuring the Shark AI Robot operates efficiently and has a long lifespan. The primary maintenance task is emptying the dust bin. During the initial weeks of use, the dust bin will likely need to be emptied more frequently as the robot cleans areas that were previously hard to reach. To empty, simply remove the dust bin and discard the collected debris into the trash. It's also important to remove any debris that might accumulate between the filter and the plastic shield within the dust bin.

The document also provides troubleshooting tips for common issues, particularly with Wi-Fi connectivity:

• Wi-Fi Connectivity: Ensure your phone is connected to a 2.4 GHz network, not a 5 GHz network, as the app does not support 5 GHz. Avoid using a VPN or proxy server, and make sure Wi-Fi isolation is turned off on your router.
• Cannot Connect to Wi-Fi: If you're having trouble connecting, try restarting your phone, rebooting your robot (turn the power button to OFF for 10 seconds, then back ON), and rebooting your router (unplug for 30 seconds, then plug back in and allow several minutes to restart).

For further support, including how-to videos, FAQs, and additional troubleshooting tips, users can visit sharkclean.com/support or call the dedicated robot support line at 1-855-460-5425.

Shark AI Robot Specifications