Do you have a question about the Shark NZ850UK Series and is the answer not in the manual?
Register your Shark vacuum for extended guarantee benefits and faster product support.
Record model number, serial number, date code, and purchase details for future reference.
View voltage and wattage details for your Shark vacuum cleaner.
Important precautions regarding power cord, appliance inspection, and use for general safety.
Safety guidelines for operating the vacuum, including supervision and avoiding misuse.
Safety advice for handling the vacuum during cleaning and operation.
Lists substances and conditions not to be vacuumed or used in, to prevent hazards.
Identification and description of the main parts of the Shark vacuum cleaner.
Follow these steps to assemble your Shark vacuum cleaner correctly.
Instructions on how to use the upper cord hook for cord access and storage.
How to turn the vacuum on/off and select different surface modes.
Understanding the meaning of the brush-roll indicator light for operational status.
Details on using the vacuum in upright, above-floor, and Lift-Away modes.
Instructions for removing the dust cup and emptying its contents into a bin.
Guidelines for washing and air-drying filters to maintain vacuum performance.
Monthly cleaning of pre-motor filters and annual cleaning of the post-motor filter.
Instructions for clearing hair and fibers wrapped around the brush-roll.
How to clean and reinsert the soft roller in the nozzle.
How to check and clear blockages in the vacuum hose and wand.
Instructions for clearing blockages in the pod, handle, and nozzle hose.
Details on various tools like Crevice Tool, Upholstery Tool, and Pet Power Brush.
Resolving problems with power cords caught in brush-rolls or loss of suction.
Troubleshooting brush-roll not spinning or vacuum turning off due to overheating.
Diagnosing and fixing issues related to the hose not being fully connected to the pod.
Steps and benefits for registering your Shark vacuum's extended guarantee.
Details on what is covered, not covered, and how to handle out-of-guarantee repairs.
Information on where to buy genuine Shark spares and accessories.
The Shark DuoClean Powered Lift-Away with Anti Hair Wrap Brush-Roll Upright Vacuum, NZ850UK Series, is a versatile cleaning appliance designed for comprehensive household use. This upright vacuum offers a range of features to tackle various cleaning challenges, from delicate carpets to hard floors, and includes specialized tools for above-floor cleaning.
The core function of this device is to provide powerful suction for cleaning different surfaces. It operates as an upright vacuum, but its "Powered Lift-Away" feature allows the user to detach the main pod from the floor nozzle, transforming it into a portable canister vacuum. This enables extended reach for cleaning stairs, upholstery, and other elevated or tight spaces while maintaining power to the brush-roll. The "DuoClean" technology integrates two brush-rolls in one nozzle: a soft front brush-roll to pull in large particles and directly engage with hard floors for a polished look, and a bristle brush-roll for deep cleaning carpets and picking up embedded dirt. The "Anti Hair Wrap" brush-roll is specifically designed to prevent hair from wrapping around it, ensuring consistent performance and reducing the need for manual hair removal.
The vacuum offers multiple cleaning modes to adapt to different scenarios. In its standard upright mode, users can engage the brush-rolls by stepping on the floor nozzle and tilting the handle back. The "Surface Selector" switch allows for easy transition between "Thick Carpet & Area Rug Cleaning," "Carpet & Low Pile Cleaning," and "Hard Floor Cleaning." Each setting adjusts the brush-roll speed to optimize cleaning for the specific surface type. An illuminated "Brush-Roll Indicator Light" provides immediate feedback on the brush-roll status: solid green indicates normal operation, solid red signals a jam, flashing red indicates overheating, and flashing green suggests an unsuitable ambient temperature.
For above-floor cleaning, the vacuum offers several options. The "Handle Release" button allows the user to detach just the handle from the wand, providing a short reach for quick clean-ups. Pressing the "Wand Release" button detaches the wand from the pod, offering a longer reach for ceilings, curtains, or high shelves. The "Powered Lift-Away" mode is activated by pressing its dedicated button, detaching the pod from the floor nozzle while keeping the brush-rolls powered, which is ideal for cleaning under furniture or on stairs with the motorized nozzle. In "Lift-Away" mode, with the pod removed, the wand can also be detached for maximum portability and reach with various accessories.
The vacuum comes with a selection of accessories to enhance its versatility. These include a crevice tool for tight spaces, an upholstery tool for furniture, a multi-surface tool for various above-floor tasks, a dusting brush for delicate surfaces, a pet power brush for removing pet hair, an under-appliance wand for hard-to-reach areas, and an anti-allergen dust brush. A home and car detail kit is also available for intricate cleaning tasks. These accessories can be attached to either the wand or the handle, depending on the cleaning requirement.
Regular maintenance is crucial for optimal performance, and the Shark vacuum is designed with user-friendly maintenance features. The "Dust Cup" is easily emptied by pressing a release button on top of the pod, tilting it away from the wand, and then lifting it off. To dispose of debris, a lower release button opens the bottom of the dust cup. The lint screen within the dust cup can also be accessed and cleaned by pressing release buttons on either side of the handle.
Filter maintenance is straightforward. The pre-motor filters (foam and felt) should be cleaned monthly. They are located under the dust cup and can be lifted out for washing. The post-motor filter, situated at the bottom of the unit, should be cleaned annually. Accessing it involves lying the unit flat, removing the dust cup, pressing a button on the filter housing, and pulling it forward. All filters should be rinsed with cold water only and allowed to air-dry completely for at least 24 hours before reinstallation to prevent damage to electrical parts.
The "Anti Hair Wrap Brush-Roll" is designed to be largely self-cleaning, with hair being directed into the dust cup during normal operation. However, if fibers remain wrapped around the brush-roll after continued use, they can be manually cleared. The "Soft Roller" in the front of the nozzle can be accessed by sliding a button forward, allowing it to be removed for hand washing with water and air-drying.
The vacuum also includes features for checking and clearing blockages. Users are instructed to detach the hose from the vacuum pod, the wand from the floor nozzle and handle, the pod from the floor nozzle, and the handle from the wand and hose to inspect for obstructions. The nozzle hose itself can be accessed by opening locks on the bottom of the nozzle with a coin, lifting the cover, and clearing any blockages. These maintenance steps ensure the vacuum maintains strong suction power and extends its lifespan.
| Type | Upright |
|---|---|
| Cord Length | 8 meters |
| Weight | 6.5 kg |
| Filtration | HEPA |
| Capacity | 0.83 liters |
| Features | Anti Hair Wrap |
| Dimensions | 26 cm x 25 cm x 118 cm |











