Do you have a question about the Shark ROTATOR NV500 SERIES and is the answer not in the manual?
The Shark Rotator Upright Vacuum (NV500 Series) is a versatile cleaning appliance designed for comprehensive whole-home cleaning. It functions as a powerful upright vacuum, but also offers Lift-Away® and Lift-Away-Wand modes for enhanced portability and reach, allowing users to clean various surfaces and areas with ease.
The primary function of the Shark Rotator Upright Vacuum is to provide strong suction for cleaning different floor types and above-floor areas. It features a motorized brushroll for deep cleaning carpets and can operate without the brushroll for hard floors and delicate surfaces. The vacuum's design allows for quick transitions between cleaning modes, making it adaptable to a wide range of cleaning tasks.
In its standard upright mode, the vacuum is used for general floor cleaning. The brushroll can be engaged for carpets, helping to agitate and lift embedded dirt and debris. For hard floors or area rugs, the brushroll can be turned off to prevent scattering debris and protect delicate surfaces.
The Lift-Away® feature transforms the upright vacuum into a portable canister-style vacuum. By pressing a button, the pod detaches from the floor nozzle, allowing the user to carry the lightweight pod and use the wand or handle with accessories for cleaning stairs, furniture, or other elevated surfaces. This mode significantly increases the vacuum's maneuverability and reach, making it ideal for targeted cleaning tasks where a full upright vacuum might be cumbersome.
Further extending its reach, the Lift-Away-Wand mode allows the wand to detach from the pod. This enables users to attach accessories directly to the end of the wand, providing an even longer reach for cleaning high ceilings, cobwebs, or tight spaces without having to lift the entire pod. Similarly, the handle can be detached from the wand for closer, more controlled cleaning with accessories, such as upholstery or crevice tools.
The vacuum also incorporates a Suction Control slider, which allows users to adjust the suction power. This feature is particularly useful for optimizing cleaning performance on different surfaces. Reducing suction (MIN) can make the vacuum easier to maneuver on thick carpets or delicate area rugs, preventing them from being pulled up. Increasing suction (MAX) provides maximum cleaning power for bare floors or heavily soiled areas.
The Shark Rotator Upright Vacuum is designed for intuitive and flexible use. Assembly is straightforward, with parts clicking firmly into place, ensuring proper operation.
For floor cleaning, the vacuum is activated by pressing the POWER button. To engage the brushroll for carpet cleaning, both the POWER button and the BRUSHROLL button must be pressed, and the handle tilted back. A Brushroll Indicator Light provides visual feedback on the brushroll's status: solid green indicates normal operation, solid red signals a jam, and flashing red indicates overheating. This feedback system helps users identify and address potential issues promptly.
The Lift-Away® and Lift-Away-Wand modes are easily engaged with dedicated release buttons. This modular design allows users to quickly switch between upright, portable, and extended-reach cleaning, adapting to the specific needs of each cleaning task. All accessories are compatible with both the wand and the handle, offering versatility in how they are used for above-floor cleaning.
The Suction Control slider on the handle is a key feature for optimizing cleaning performance across various floor types. Users can easily adjust the suction from MIN (reduced suction for carpets and maneuverability) to MAX (increased suction for bare floors and deep cleaning). This ensures effective cleaning without damaging surfaces or making the vacuum difficult to push.
The vacuum's design also considers user convenience during operation. The ability to detach components for different cleaning modes reduces physical strain and allows for more precise cleaning in hard-to-reach areas.
Regular maintenance is crucial for ensuring the Shark Rotator Upright Vacuum operates at optimal suction power and prolongs its lifespan. The manual provides clear instructions for emptying the dust cup, cleaning filters, and maintaining the brushroll.
The dust cup should be emptied frequently, ideally after each use or when debris reaches the MAX fill line. It detaches easily from the pod with release latches, and a lower release button opens the bottom lid for hygienic emptying over a trash bin. The dust screen within the cup can also be accessed by a top latch for removing built-up debris.
Filters are critical for maintaining suction and air quality. The pre-motor foam and felt filters should be cleaned every three months, while the post-motor HEPA filter requires cleaning annually. Filters are easily accessible after removing the dust cup or opening the filter door. They must be rinsed with cold water only (no cleaning chemicals) and allowed to air-dry completely for at least 24 hours before reinstallation to prevent damage to electrical parts. The manual also specifies replacement schedules for these filters to ensure continued optimal performance.
Brushroll maintenance involves checking for and removing any string, hair, or debris that may become wrapped around it. The brushroll area can be accessed by turning locks with a coin, allowing users to clear blockages and ensure the brushroll spins freely. This prevents performance issues and potential overheating.
The manual also guides users on checking for blockages throughout the vacuum's various components, including the hose, wand, floor nozzle, and accessory openings. Clear instructions are provided for detaching these parts and inspecting them for obstructions, which is essential for restoring suction if it diminishes.
In case of overheating, the vacuum is equipped with a thermostat that automatically shuts off the motor. The troubleshooting section provides steps to resolve this, including emptying the dust cup, cleaning filters, checking for blockages, and allowing the unit to cool down for a specified period before restarting. This safety feature protects the motor from damage.
| Type | Upright |
|---|---|
| Weight | 15.5 lbs |
| Dust Cup Capacity | 1.3 quarts |
| Filtration | HEPA |
| Wattage | 1200 watts |
| Power Source | Corded Electric |
| Voltage | 120V |
| Height | 45.7 inches |
| Width | 12.1 inches |
| Warranty | 5 years |
| Features | LED headlights, Swivel steering |
| Amperage | 10A |
| Attachments | Dusting Brush, Crevice Tool, Pet Power Brush |
| Cord Length | 30 feet |











