55
Phone
AQUOS sense5G
Emergency Calls
Emergency Location Report
Making emergency calls (110, 119 or 118) automatically
reports handset location to corresponding agency (police,
etc.). This system is referred to as Emergency Location
Report, and notifies location based on positioning from
base stations.
・Location Report does not incur registration/transmission
fees.
・Location/signal conditions affect positioning accuracy.
Always provide location and call purpose.
・Hiding Caller ID (using 184, etc.) cancels Location Report.
However, corresponding agency may obtain location
information in life threatening situations.
・Location Report is not sent for calls made while outside
Japan.
After Making an Emergency Call with Reject
Call Enabled
Reject call is disabled for about two hours to receive calls
from corresponding agency. To manually enable Reject call
again after making an emergency call:
In Home Screen, (Phone) Settings
Blocked numbers Re-enable now
Calling Emergency Number When
Handset Screen is Locked
In lock screen, Flick up Emergency Enter number
for emergency service
・Use if method for unlocking screen is setting other than
None or Swipe . See "Setting Screen to Unlock by
Tracing Pattern," "Requiring Lock No. (PIN) Entry for
Unlocking Screen," and "Setting Screen to Unlock with
Password" for details on screen lock methods.
Troubleshooting
Q. Call does not connect
A. Did you dial all digits for the number? Dial all digits
for numbers starting with a "0" area code, etc.
A. Is the signal weak? Change locations and call again.
Emergency Call Cautions
Areas Where Usable
Emergency calls from handset can be made only in SoftBank
service areas.
Airplane Mode
Note that emergency calls cannot be made in Airplane
mode. Flick Status Bar down and cancel it.
Phone Window Layout
Search field.
Search contacts and locations. Tap to voice search.
Show call history.
Show favorites.
Open menu.
Show dialpad.
Show contacts.
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