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Sharp ER-A550S User Manual

Sharp ER-A550S
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Table of Contents

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Sharp ER-A550S Specifications

General IconGeneral
TypeElectronic Cash Register
DisplayLCD
Operator Display2-line LCD
Number of Departments99
PrinterThermal Printer
Paper Width58mm
ConnectivityRS-232C
Cash Drawer1
PLUs2000
Power SupplyAC 100-240V

Summary

Keyboard Layout and Switch and Key Descriptions

ER-A550S standard keyboard layout

Illustrates the standard keyboard layout and describes its keys.

Displays

1. Operator display

Describes the main display screen visible to the operator.

2. Customer display (Pop-up type)

Details the customer-facing display, often a pop-up type.

Prior to Programming

1. Setting the date and time (PGM2 mode)

Enter month (or two digits), day (two digits), and year (two digits) in this sequence.

Prior to Programming

2. Setting the register number (PGM2 mode)

When your store has two or more registers, it is practical to set separate register numbers for their identification.

3. Setting the consecutive number (PGM2 mode)

The consecutive number is increased by one each time a receipt is published.

Programming

1. Setting the date and time (PGM2 mode)

Enter month (or two digits), day (two digits), and year (two digits) in this sequence.

2. Setting the register number (PGM2 mode)

When your store has two or more registers, it is practical to set separate register numbers for their identification.

3. Setting the consecutive number (PGM2 mode)

The consecutive number is increased by one each time a receipt is published.

Programming

5. Programming for departments

Your machine is equipped with 20 standard departments (and can additionally be equipped with up to 99 optional departments).

Programming

(1) Functional programming 1 (PGM2 mode)

You can set each department for 1: Compulsory item validation print, 2: Tare table number, 3: Scale entry allowed/prohibited, 4: Abatements characters, 5: Unit price, 6: Group number, 7: Link number assignments for departments.

Programming

(2) Functional programming 2 (PGM2 mode)

• Sign (plus/minus), • Food stamp status, • Tax status.

Programming

(3) A limit amount (HALO) of entry (PGM2 mode)

You can set upper limit amounts (HALO: High Amount Lockout) for each department.

Programming

(4) Alphanumeric characters (PGM2 mode)

You can program a maximum of sixteen characters (item label) for each department.

Programming

(5) Unit price (PGM1 or PGM2 mode)

You can program unit prices up to a maximum of six digits ($9999.99).

Programming

(6) Group number (PGM2 mode)

You can assign departments to a maximum of 9 groups (1 thru 9).

Programming

(7) Link number assignments for departments (PGM2 mode)

You can assign a department number to each key position that can be used as a department link and freely select the number of department links and their positions.

6. Price lookup (PLU) programming

PLU, subdepartment, PLU/subdepartment, delete, or prohibit mode

Entries can be made by entering the appropriate mode selected for individual PLU entries.

6. Price lookup (PLU) programming

Associate department

When a PLU is associated with a department, the following functions of the PLU depend on the programming for that department.

6. Price lookup (PLU) programming

Base quantity (or weight) for split-pricing entries - two digits

Program a base quantity for each PLU/subdepartment dedicated to split-pricing entries.

Sign (+/-)

The function of each PLU/subdepartment varies according to the combination of its sign and its associate department's sign as follows.

Food stamp status and tax status (PGM2 mode)

Indicates whether items are eligible for food stamps or not, and their tax status.

Item label (8 characters) (option: max. 16 characters)

Allows programming of item labels with up to 8 characters, with an option for 16.

Promo PLU

You can link a maximum of 10 PLUs to a particular PLU. Only the quantity is totalized for the linked PLUs.

6. Price lookup (PLU) programming

Linked PLU number

PLU is able to link with any other one (e.g., to link bottle deposit). However, the link level has a maximum of 5 levels.

PLU level start number

Defines the starting number for PLU levels.

Direct PLU key positioning

Sets the positioning for direct PLU keys.

Tare table number and scale status

Configures tare table numbers and scale status for PLUs.

(1) PLU/subdepartment mode and department assignment (PGM1 or PGM2 mode)

* 1: 1 thru 9999 (free code)

Sets the PLU number from 1 to 9999.

(1) PLU/subdepartment mode and department assignment (PGM1 or PGM2 mode)

* 2: AB: Associate department number

Specifies the associate department number for PLUs/subdepartments.

C: Mode parameter

Sets the mode parameter for PLUs/subdepartments.

To inhibit PLU/subdept. mode, enter 0.

Disables the PLU/subdepartment mode.

To select PLU mode, enter 1.

Enables the PLU mode.

To select PLU/subdept. mode, enter 2.

Enables the PLU/subdepartment mode.

To select the delete mode, enter 3.

Enables the delete mode for PLUs/subdepartments.

(2) Unit prices (PGM1 or PGM2 mode)

Unit price (max. six digits)

Sets the unit price for PLUs, up to six digits.

(3) Base quantity (PGM1 or PGM2 mode)

Base q'ty (max. 5 digits)

Sets the base quantity for PLUs, up to a maximum of 5 digits.

(4) Sign (+/-), food stamp status, and tax status, (% , ) (PGM2 mode)

A: Sign

Assigns a plus or minus sign to PLUs for premium or discount functions.

B: Food stamp status

Assigns food stamp status (eligible or ineligible) to each department.

C: Tax status

Assigns tax status (taxable or non-taxable) to each department.

(5) Alphanumeric characters (PGM2 mode)

Character keys (max. 16digits)

Programs alphanumeric characters for PLU or subdepartment labels.

(6) Promo PLU (PGM2 mode)

Promo PLU no.

Links PLUs together for promotional sales, printing labels automatically.

(7) Linked PLU numbers (PGM2 mode)

Linked PLU no.

Links PLUs to other PLUs, allowing shared data and pricing.

(8) PLU level range (PGM2 mode)

Level no. (1 thru 3)

Sets the PLU level number (1, 2, or 3) for different pricing tiers.

Start number

Defines the starting PLU number for a given level.

End number

Defines the ending PLU number for a given level.

(9) Link number assignments for PLUs (PGM2 mode)

Link no. (1 thru 160)

Assigns link numbers to PLUs, specifying the number of direct PLU links.

PLU no.

Specifies the PLU number to be linked.

(10) Tare table number and scale status (PGM2 mode)

A: Tare table number

Assigns a tare table number (1-9) to a PLU for scale entries.

B: Scale status

Sets the scale status (inhibited, allowed, compulsory).

7. Programming for miscellaneous keys

(1) Programming the rate (%, , ) and the discount ( ) (PGM1 or PGM2 mode)

Programs currency rates, conversion rates, and discount amounts.

(2) A limit amount (HALO) of entry ( , TAX, RA, PO) (PGM2 mode)

Function no.

Specifies the function number for HALO entry, such as tax, RA, or PO keys.

A: Significant digit (1 through 9)

Sets the significant digit for HALO entry, from 1 to 9.

(3) +/- sign, food stamp status, and tax status, (% , ) (PGM2 mode)

+/- sign

Programs the +/- sign to assign premium or discount functions.

Food stamp status

Determines if a premium or discount should be dealt with as a food stamp-eligible item.

Tax status

Determines whether a premium or discount should be dealt with as taxable or non-taxable.

(4) Item or % subtotal selection ( ) (PGM2 mode)

% Item

Selects this when a percent calculation is to be made for department and PLU.

% Subtotal

Selects this when a percent calculation is to be made for merchandise subtotals.

(5) Percent rate limitation ( ) (PGM2 mode)

Function no.

Specifies the function number for percent rate limitation.

Rate

Sets the rate limitation for percent entries, from 0.00 to 99.99%.

(6) Vendor or store coupon selection ( ) (PGM2 mode)

Function no.

Selects the function number for coupon selection (1-4).

8. Programming for the CA, CA2, CHK, and CH1 thru CH8 keys

(1) Functional programming (PGM2 mode)

Allows setting up functions for CA, CA2, CHK, and CH1-CH8 keys.

9. Programming alphanumeric characters (PGM2 mode)

Function no.

Assigns alphanumeric characters to function keys.

10. Cashier programming

(1) Cashier code (PGM1 or PGM2 mode)

Assigns a cashier code (0-99) to each of the 4 cashier keys (A, B, D, E).

10. Cashier programming

(2) Cashier name (PGM1 or PGM2 mode)

Programs a cashier name (max. 8 characters) for each of the 4 cashiers.

(3) Assigning cashiers to drawers (PGM2 mode)

Assigns cashiers to specific drawers (1 to 4).

11. Programming for optional feature use (PGM2 mode)

1. OP X/Z mode availability

Determines if the OP X/Z mode is available for cashiers.

11. Programming for optional feature use (PGM2 mode)

2. The availability of the REG-mode PO operation

Controls availability of the REG-mode PO (Paid-Out) operation.

P: 4 (ABCDEFGH: Not used)

Indicates that the 'P' option is not used, and specifies the range for ABCDEFGH.

12. Programming the limit on the number of times of validation printing and the number of feed lines after printing of a tray subtotal (PGM2 mode)

A: Validation printing counter (1 thru 9 times)

Sets the counter for validation printing from 1 to 9 times.

B: Feed lines after printing of a tray subtotal (0 thru 9 lines)

Sets the number of feed lines after printing a tray subtotal, from 0 to 9.

13. Setting the time limit for THE TILL TIMER™ (PGM2 mode)

Time limit (1 to 255 seconds)

Sets the time limit for the TILL TIMER™ from 1 to 255 seconds.

14. Programming of print messages (PGM2 mode)

Line number

Sets the line number for printing messages, from 1 to 6.

Character keys (Max. 21 digits)

Programs character keys for print messages, up to 21 digits.

15. Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence (PGM2 mode)

Job no.

Selects job numbers for various reports to be printed in sequence.

15. Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence (PGM2 mode)

Report

Specifies the type of report to be included in the stacked sequence.

16. Secret codes to control access to PGM1 mode, and Z1 and Z2 reports (PGM2 mode)

Secret code (Max. 4 digits)

Sets a secret code for controlling access to PGM1 and reports.

17. Print station assignment

(1) Assigning print stations to departments (PGM2 mode)

Assigns print information to selected printer locations for departments.

17. Print station assignment

(2) Assigning print stations to PLUs (PGM2 mode)

Assigns print information to selected printer locations for PLUs.

PLU range

Specifies the PLU range for print station assignment.

18. Scale tare programming (PGM2 mode)

Table no. (1 thru 9)

Assigns a tare table number (1-9) for scale programming.

Tare (0.01 to 99.99)

Sets the tare value for scale entries.

19. Setting the time range for hourly report (PGM2 mode)

A: Time range

Sets the time range for hourly reports in 24-hour or 12-hour system.

BC: Starting time (hour - 00 - 23)

Sets the starting time for hourly reports, from 00 to 23 hours.

20. Activating and canceling the TRAINING mode

(1) TRAINING-mode programming (PGM2 mode)

Procedure for activating the TRAINING mode.

(2) TRAINING-mode operations

Details how practice entries are allowed only when the mode switch is in REG or MGR position.

21. Setting the AUTO key (X2/Z2 mode) — Automatic sequencing key —

Delete

Allows setting up transactions for the AUTO key.

22. Reading stored programs

(1) Program details and procedures for their reading

Provides details and procedures for reading stored programs in PGM1 and PGM2 modes.

22. Reading stored programs

Job code no.

Lists the job code numbers used for various reading procedures.

(2) Sample printouts

(2) Sample printouts

Reading of programmed items for PLUs/subdepartments (Reading in the PGM1 and PGM2 modes)

Displays sample printouts of programmed PLU and subdepartment data.

(2) Sample printouts

Reading of programmed link nos. for departments and PLUs (Reading in the PGM2 mode)

Shows sample printouts of programmed link numbers for departments and PLUs.

(2) Sample printouts

Reading of programmed items for linked PLUs (Reading in the PGM2 mode)

Displays sample printouts of programmed items for linked PLUs.

Reading of programmed promotion PLUs (Reading in the PGM2 mode)

Shows sample printouts of programmed promotional PLUs.

(2) Sample printouts

Reading of programmed PLU level range (Reading in the PGM2 mode)

Displays sample printouts of programmed PLU level ranges.

Reading of programmed items for cashiers (Reading in the PGM1 and PGM2 modes)

Shows sample printouts of programmed items for cashiers.

(2) Sample printouts

Reading of programmed items for functions - (1) (Reading in the PGM1 and PGM2 modes)

Displays sample printouts of programmed items for functions (part 1).

(2) Sample printouts

Reading of programmed items for functions - (2) (Reading in the PGM2 mode)

Shows sample printouts of programmed items for functions (part 2).

(2) Sample printouts

Reading of programmed tax tables and rates (Reading in the PGM2 mode)

Displays sample printouts of programmed tax tables and rates.

(2) Sample printouts

Reading of programmed items for auto keys (Reading in the PGM2 mode)

Shows sample printouts of programmed items for auto keys.

- DAILY SALES TOTALS -

1. Full reading and resetting of sales totals

Explains how to read and reset sales totals for individual cashiers or all cashiers.

- DAILY SALES TOTALS -

2. Cashier reading and resetting

Details how to read and reset X and Z reports for individual cashiers or all cashiers.

- DAILY SALES TOTALS -

3. Reading and resetting of hourly sales information

Explains how to obtain X and Z reports for hourly sales totals and transaction counters.

- DAILY SALES TOTALS -

4. Full department reading

Provides a report of sales totals for all departments.

- DAILY SALES TOTALS -

5. Individual group reading

Displays sales totals for individual groups.

- DAILY SALES TOTALS -

6. Full group reading

Shows sales totals for all assigned groups.

7. Reading and resetting of sales information for a range of PLUS/subdepartments

Sample X report

Provides sample X report for sales information within a specified PLU/subdepartment range.

7. Reading and resetting of sales information for a range of PLUS/subdepartments

Sample Z report

Provides sample Z report for sales information within a specified PLU/subdepartment range.

8. Reading of sales information on PLUS/subdepartments associated with an individual department

PLU no.

Displays sales information for PLUs associated with a specific department.

9. Transaction reading

10. Cash in drawer reading

11. Reading and resetting of a stacked report

- PERIODIC CONSOLIDATION -

Generality

Explains that periodic reading/resetting reports are same as X/Z reports for daily totals.

- PERIODIC CONSOLIDATION -

Reading and resetting of the daily net totals

Details how to read and reset daily net totals.

OVERRIDE ENTRIES

CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT)

TIME DISPLAY AND AUTOMATIC UPDATING OF THE DATE

Preparations for entries

Error warning

ENTRIES

1. Item entries

Details how to enter items, including single item, PLU, and subdepartment entries.

1. Item entries

(1) Single item entries

Explains how to enter a unit price and press a department key for single item sales.

1. Item entries

PLU entries (indirect PLU entries)

Details how to enter PLU numbers using the PLU/SUB key.

1. Item entries

Subdepartment (open PLU) entries

Procedure for entering subdepartments using the PLU/SUB key.

PLU entries (direct PLU entries)

Details how to enter PLUs directly using the PLU/SUB key.

(2) Repeat entries

(3) Multiplication entries

(4) Split-pricing entries

(5) Single item cash sale (SICS) entries

SICS entries

Useful when a sale is for only one item and is for cash.

SIF entries

Finalizes the sale for SIF, the transaction is finalized immediately as a cash sale.

(6) Scale entries

(6) Scale entries

ii) Auto scale entries

Details auto scale entries using tare numbers and programmed weights.

(2) Display of subtotals

1. Merchandise subtotal

Shows the net sale subtotal before tax.

2. Taxable subtotals

Displays subtotals for taxable items, showing tax lamps that light up.

3. Finalization of transaction

(1) Cash or check tendering

Explains how to enter the amount tendered by the customer for cash or check transactions.

3. Finalization of transaction

(2) Mixed tendering (check + cash)

Details processing mixed payments using check and cash.

(3) Cash or check sale that does not need any tender entry

Describes cash or check sales where no tender entry is required.

3. Finalization of transaction

(4) Charge (credit) sale

Explains how to process charge sales using CH1 through CH8 keys.

(5) Mixed-tender sale (cash or check tendering + charge tendering)

Details processing mixed tender sales involving cash, check, and charge.

3. Finalization of transaction

(6) Food stamp tendering

Explains how to handle food stamp payments or tendering.

4. Automatic tax

5. Manual tax

6. Automatic-delete tax

7. Tax status shift

8. Food stamp status shift

9. Percent calculations (premium or discount)

(1) Percent calculation for the merchandise subtotal

Calculates percent premium or discount on merchandise subtotals.

(2) Percent calculation for item entries

Calculates percent premium or discount for individual item entries.

10. Discount entries

11. Refund entries

12. Printing of non-add code numbers

13. No sale (exchange)

14. Received on account entries

15. Paid out entries

16. Currency conversion

17. Promo PLU entries

18. Linking PLU entries

19. PLU level shift (for direct PLU)

20. Cashing a check

21. Automatic sequencing key (AUTO) key entries

22. Refund sales mode

23. Bottle return (paid out) for returned empty bottles

CORRECTION

1. Correction of the last entry (direct void)

Voids the last entry made, such as department, PLU, or tax.

CORRECTION

2. Correction of the next-to-last or earlier entries (indirect void)

Voids incorrect entries made during a transaction before finalization.

CORRECTION

3. Subtotal void

Voids an entire transaction after the subtotal is executed.

CORRECTION

4. Correction of incorrect entries not handled by the direct or indirect void function

Procedures for handling errors not covered by direct or indirect void.

VALIDATION PRINTING FUNCTION

1. Validation slip setting and printing

Explains how to set up and print validation slips on checks, coupons, etc.

1. Validation slip setting and printing

2. Validation printing can occur just after the following entries or key operations.

Lists entries and key operations that trigger validation printing.

2. Validation printing can occur just after the following entries or key operations.

2-1. Validation printing of item entries

Details validation printing for various item entry types.

2. Validation printing can occur just after the following entries or key operations.

2-2. Validation printing after the finalization of a transaction

Explains validation printing after transaction finalization.

3. Validation slip specification

PRINTING OF THE EMPLOYEE ARRIVAL AND DEPARTURE TIMES

COPY RECEIPT PRINTING

OPERATOR MAINTENANCE

1. In case of power failure

Provides guidance on register operation after a power failure.

OPERATOR MAINTENANCE

2. In case of printer's motor locking

Explains troubleshooting steps if the printer motor locks.

OPERATOR MAINTENANCE

3. Installing and removing the paper roll

Step-by-step instructions for installing and removing paper rolls.

OPERATOR MAINTENANCE

4. Installing the ink ribbon cassette

Instructions for installing the ink ribbon cassette.

OPERATOR MAINTENANCE

5. Ink refill

Details how to refill the ink for the logo.

OPERATOR MAINTENANCE

6. Removing the till and the drawer

Instructions for detaching the till and removing the cash drawer.

7. Opening the drawer by hand

Explains how to open the cash drawer manually.

OPERATOR MAINTENANCE

8. Before calling for service

Lists common faults and their checking procedures before contacting service.

LIST OF OPTIONS

SPECIFICATIONS

Model: ER-A550S

Lists the model name of the cash register.

External dimensions:

Provides the external dimensions of the cash register.

SPECIFICATIONS

Weight:

Specifies the weight of the cash register.

Power source:

Details the power source requirements for the cash register.

SPECIFICATIONS

Working temperature:

Specifies the recommended working temperature range.

Electronics:

Details the electronic components used in the cash register.

SPECIFICATIONS

Built-in battery:

Information about the built-in battery for memory holding.

Display:

Details the display type and number of positions.

SPECIFICATIONS

Printer:

Details printer type, speed, and capacity.

SPECIFICATIONS

Ink ribbon cassette:

Specifies the color and dimensions of the ink ribbon cassette.

SPECIFICATIONS

Logo:

Provides dimensions for the logo printing.

Paper roll:

Specifies paper roll width, diameter, weight, and quality.

SPECIFICATIONS

Cash drawer:

Details the cash drawer configuration and capacity.

Accessories:

Lists included accessories like manager keys, submanager keys, etc.

KITCHEN PRINTER (OPTION) MODEL ER-02RP

1. Physical characteristics

Illustrates the physical characteristics of the ER-02RP kitchen printer.

KITCHEN PRINTER (OPTION) MODEL ER-02RP

2. System configuration

Describes system configurations for connecting the ER-A550S and ER-02RP.

KITCHEN PRINTER (OPTION) MODEL ER-02RP

3. Programming

Covers programming to enable/disable data transmission to the kitchen printer.

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