EN - 26
PROBLEM REASON SOLUTION
Clothes have shrunk, felted or 
deteriorated.
The programme used might not be 
suitable for the type of laundry. 
Check the care labels on the 
laundry items, select a suitable 
programme for the type of laundry.
Water leaking from the loading door. There might be lint accumulated on 
the inner surfaces of the loading 
door and on the surfaces of the 
gasket of the loading door. 
Clean the inner surfaces of the 
loading door and the surfaces of the 
gasket of the loading door.
The loading door opens on its own. The loading door might not be 
closed properly.
Push the loading door until you hear 
the closing sound.
The water tank warning symbol is 
The water tank might be full.  Empty the water tank.
The water discharge hose might 
be bent.
If the product is connected directly 
to the water outlet, check the water 
discharge hose.
is on.
 
by lint. 
There might be a layer that causes 
obstruction on the surface of the 
The heat exchanger cleaning 
warning symbol is on.
The heat exchanger might be 
unclean.
Clean the heat exchanger.