20
BEFORE CALLING FOR SERVICE
Did you use
the
measuring
cup
provided
with the
rice cooker (not
a standard
measuring cup) ?
Check
Problem
Did you wash
the
rice cleanly ?
Did you check
the
water level ?
Was the lid
closed tightly ?
Was the lid cap
install correctly ?
Was there
any foreign
matter on the
lid cap, outside
of the inner pot
or heater plate ?
Was the rice
kept warm in
the rice cooker
for more than
12 hours ?
During cooking
operation
Immediately
after cooking
When rice is kept warm
Power interruption occurred.
Rice may not be cooked properly.
Because power interruption make programmed time clear.
Steam appear from other than the
steam vent.
Rice is too hard and uncooked at
the core. Rice is too soft.
Rice is scorched.
Rice becomes dry.
Boiling water overows.
Rice becomes sticky.
A large amount of water is on
inner lid.
Rice become yellowish.
Rice has a strange smell.