The MFP may intermittently hang
(stops printing) with Rendering
displayed within the job status, only
when printing from a Windows
environment.
Upgrade the MFP firmware to 03.00.R2 (or higher).
Also, there is a Microsoft Hotfix available that may
address this issue:-
http://support.microsoft.com/kb/2996207/en-us
In addition, disabling mDNS within Network Settings-
Services menu and WSD under Network Settings-Print
Port Settings has also resolved this issue in some cases.
Unable to print using AirPrint
Upgrade the MFP Firmware to 02.00.R2 (or higher) and
ensure AirPrint is enabled.
Settings-Network Settings-Printer Port Settings-
AirPrint Settings
After upgrading from Windows 8 to
8.1 or 2012 to 2012R2, “Features”
information on the printer properties
is not displayed.
This is caused by the OS upgrade.
If you change the Printer Name or change/reset the
Port properties of the queue, the Features information
will return.
When using PC-Fax Preview function
on Windows 8.1 or 2012R2, the
preview image and sending result is
incorrect
When using PC-Fax driver on Windows 8.1 or 2012R2,
set the FAX resolution setting to 200x200dpi,
400x400dpi or 600x600dpi.
Unable to install OSX10.8 Drivers -
Cannot be opened because it was not
downloaded from the Mac APP Store
error message
For additional security, OSX 10.8 Mountain Lion
implemented “Gatekeeper”, which can be set to
restrict the installation of applications/drivers from a
specific source (eg Mac App Store).
From the Security & Privacy menu (System
Preferences), change the "Allow Applications
Downloaded From" setting to Mac App Store and
identified developers or Anywhere.
When printing multiple page reports
from different paper trays as separate
files, is it possible to stop the MFP
device from bypassing jobs held when
a paper out condition occurs, to
prevent an out of sequence
output/report?
Enable (check) the following setting change on the MFP
device:-
System Settings - Operation Settings - Disabling of
Bypass Printing
When printing to a specific folder
without PIN, Error 421 occurs - only
when DSK is installed.
To print to a specific folder without PIN, perform the
following setting changes:-
1. Settings - Security Settings - Other Settings -
Disabling of Document Filing menu:- Un tick Sharing
Mode for Printer.
2. User Control - Authority Group List - Add Authority
group Registration - Job Setting - Security -
Document Filing Approval Setting menu:- Enable
Sharing Mode.
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