Replacing parts and supplies....................................................................................................................... 129
Moving the printer........................................................................................................................................... 139
Saving energy and paper.............................................................................................................................. 140
Clearing jams.............................................................................................142
Avoiding jams....................................................................................................................................................142
Identifying jam locations................................................................................................................................ 143
Paper jam in door A.........................................................................................................................................144
Paper jam in the rear door.............................................................................................................................148
Paper jam in the standard bin.......................................................................................................................149
Paper jam in the duplex unit......................................................................................................................... 149
Paper jam in trays............................................................................................................................................ 150
Paper jam in the multipurpose feeder.........................................................................................................151
Paper jam in the automatic document feeder..........................................................................................152
Troubleshooting........................................................................................ 154
Network connection problems.....................................................................................................................154
Issues with supplies........................................................................................................................................ 156
Paper feed problems...................................................................................................................................... 156
Printing problems.............................................................................................................................................159
Faxing problems.............................................................................................................................................. 180
Scanning problems..........................................................................................................................................183
Contacting your dealer...................................................................................................................................187
Upgrading and migrating.........................................................................188
Hardware............................................................................................................................................................188
Software............................................................................................................................................................200
Firmware............................................................................................................................................................ 201
Notices.......................................................................................................203
Index........................................................................................................... 214
Contents 5