Sharp MX-C507P - Page 100

5028
Diagnostics and troubleshooting
66
Action
Yes
No
Step 5
Adjust the darkness setting to the proper value.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
b Check the test page.
Is only one color affected?
Go to step 7.
Go to step 15.
Step 7
Check the toner cartridge of the affected color for proper
installation.
• Make sure that there are no packing materials still on it.
• Check for misalignment.
Is the toner cartridge properly installed?
Go to step 9.
Go to step 8.
Step 8
Reinstall the toner cartridge.
Does the problem remain?
Go to step 9.
The problem is
solved.
Step 9
Check the cartridge toner level.
Is the cartridge empty?
Go to step 10.
Go to step 11.
Step 10
Replace the toner cartridge.
Does the problem remain?
Go to step 11.
The problem is
solved.
Step 11
Remove, and then reinstall the developer unit of the affected color.
Does the problem remain?
Go to step 12.
The problem is
solved.
Step 12
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b Select the developer unit of the affected color, and then touch
Start .
Does the motor run?
Go to step 15.
Go to step 13.