Diagnostics and troubleshooting
 
65
 
Step 1 
a
 
Remove the transfer module. See 
“Transfer module removal” 
on page 371
.
 
b
 
Check if the three contacts are visible and if they freely move.
 
 
 
 
 
 
 
 
 
Are the contacts visible and do they freely move?
 
Step 2
 
Check if the index pin behind the transfer module retract arm is 
visible and properly aligned.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Is the index pin visible and properly aligned?
 
Step 3
 
a
 
Reseat the HVPS.
 
b
 
Make sure that the contacts are visible and can freely move.
 
c
 
Make sure that the index pin is properly aligned.
 
 
Does the problem remain?
 
Step 4
 
a
 
From the home screen, touch 
Settings 
> 
Print 
> 
Quality
.
 
b
 
Check the Toner darkness setting value.
 
 
Is the darkness setting too low?