Diagnostics and troubleshooting
65
Step 1
a
Remove the transfer module. See
“Transfer module removal”
on page 371
.
b
Check if the three contacts are visible and if they freely move.
Are the contacts visible and do they freely move?
Step 2
Check if the index pin behind the transfer module retract arm is
visible and properly aligned.
Is the index pin visible and properly aligned?
Step 3
a
Reseat the HVPS.
b
Make sure that the contacts are visible and can freely move.
c
Make sure that the index pin is properly aligned.
Does the problem remain?
Step 4
a
From the home screen, touch
Settings
>
Print
>
Quality
.
b
Check the Toner darkness setting value.
Is the darkness setting too low?