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Sharp MX-C507P - Page 102

Sharp MX-C507P
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5028
Skewed print service check
Diagnostics and troubleshooting
68
Action
Yes
No
Step 1
Check the paper for improper loading and damage, and replace if
necessary.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
a
From the home screen, touch
Settings
>
Device
>
Preferences
.
b
Check if the paper type and size settings match the paper type
and size set on the tray.
Do the settings match?
Go to step 4.
Go to step 3.
Step 3
Change the paper size and type, or adjust the size settings in the
tray.
Does the problem remain?
Go to step 4.
The problem is
solved.
Step 4
Check the isolation unit for dust or debris.
Is the isolation unit free of dust or debris?
Go to step 6.
Go to step 5.
Step 5
Remove the dust or debris.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Motor tests
>
Deskew
b
Touch
Start
.
Does the motor run?
Go to step 9.
Go to step 7.
Action
Yes
No
Step 22
Replace the transfer module. See
“Transfer module removal” on
page 371
.
Does the problem remain?
Go to step 23.
The problem is
solved.
Step 23
Replace the HVPS. See
“HVPS removal” on page 356
.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.

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