Diagnostics and troubleshooting
69
Step 7
Check the cable on the JMTR1 connector on the controller board
for proper connection and damage, and replace if necessary.
Does the problem remain?
Step 8
Replace the motor (deskew). See
“Motor (deskew) removal” on
page 336
.
Does the problem remain?
Step 9
Check the condition of the deskew rollers.
Are the rollers free from excess wear, contamination, and damage?
Contact the next
level of support.
Step 10
Clean or replace the rollers.
Does the problem remain?
Step 11
a
Check if the ITU bearings are properly seated on the frame.
b
If necessary, reinstall the bearings.
Does the problem remain?