Sensor (input): Paper cleared too early service check
Diagnostics and troubleshooting
84
Step 1
a
From the home screen, touch
Settings
>
Device
>
Preferences
.
b
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 3
Check the tray for overfilling.
Is the tray overfilled?
Step 6
Check the sensor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 7
Check the sensor for damage, and replace if necessary.
Does the problem remain?
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Motor tests
>
Deskew
b
Touch
Start
.
Does the motor run?
Contact the next
level of support.
Step 9
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 10
a
Replace the motor (registration).
b
Perform a print job.
Does the problem remain?
Contact the next
level of support.