Sharp MX-C507P - Light print

5028
Diagnostics and troubleshooting
91
Action
Yes
No
Step 11
Check the transfer belt for damage and replace if necessary. See
“Transfer module removal” on page 371 .
Does the problem remain?
Go to step 12.
The problem is
solved.
Step 12
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Fuser
b Select a setting, and then touch Start .
Does the motor run?
Go to step 15.
Go to step 13.
Step 13
Check t h e ca bl e on t h e J F US ED 1 con n e c to r o n th e con t roller b o a r d
for proper connection and damage, and replace if necessary.
Does the problem remain?
Go to step 14.
The problem is
solved.
Step 14
a Replace the motor. See “Motor (fuser) removal” on page
355 .
b Perform a print job.
Does the problem remain?
Go to step 15.
The problem is
solved.
Step 15
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > K
developer ‑ transfer
b Touch Start .
Does the motor run?
Contact the next
level of support.
Go to step 16.
Step 16
Check the cable on the JCARTK connector on the controller board
for proper connection and damage, and replace if necessary.
Does the problem remain?
Go to step 17.
The problem is
solved.
Step 17
a Replace the motor (K cartridge). See “Motor (EP drive)
removal” on page 333 .
b Perform a print job.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.