Sensor (duplex path 2): Paper arrived too early service check
Sensor (duplex path 2): Paper failed to arrive service check
Diagnostics and troubleshooting
106
Step 1
a
From the home screen, touch
Settings
>
Device
>
Preferences
.
b
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 1
a
From the home screen, touch
Settings
>
Device
>
Preferences
.
b
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size settings in the tray.
Does the problem remain?
Step 3
a
From the home screen, touch
Settings
>
Device
>
Preferences
.
b
Check if the paper settings matches the paper in the tray
guides.
Do the paper settings match the paper in the tray?
Step 4
Change the paper settings to match the paper in the tray.
Does the problem remain?
Step 5
Check the duplex paper path for paper jams and obstructions.
Is the paper path free of jams and obstructions?
Step 6
Remove the jams and obstructions.
Does the problem remain?
Contact the next
level of support.