Sharp MX-C507P - Page 190

5028
Diagnostics and troubleshooting
156
Action
Yes
No
Step 4
Replace the paper or change the paper size setting in the tray.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the paper tray for overfilling.
Is the paper tray overfilled?
Go to step 6.
Go to step 7.
Step 6
Remove the excess paper from the tray.
Does the problem remain?
Go to step 7.
The problem is
solved.
Step 7
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Go to step 8.
Go to step 9.
Step 8
Replace the crumpled or damaged paper.
Does the problem remain?
Go to step 9.
The problem is
solved.
Step 9
a Check the pick rollers for proper installation.
b Fully press the pick roller assembly upward to make sure that
the mounting latches are properly engaging the slot on the
shaft.
Is the pick roller assembly properly installed?
Go to step 11.
Go to step 10.
Step 10
Reinstall the pick roller assembly.
Does the problem remain?
Go to step 11.
The problem is
solved.
Step 11
Check the condition of the pick rollers.
Are the pick rollers free from excess wear, contamination, and
damage?
Go to step 13.
Go to step 12.
Step 12
Replace the pick rollers.
Does the problem remain?
Go to step 13.
The problem is
solved.