Error on some pages service check
 
Diagnostics and troubleshooting
 
180
 
Step 1 
Check if the media loaded has an RFID tag (A) attached or 
embedded.
 
•
Sample RFID media
Note: 
This image shows a typical RFID tag. The actual tag
varies in size, shape, and appearance, as well as position and
orientation on the page.
Is the tray loaded with an RFID media?
 
Step 2
 
Load the tray with an RFID media.
 
Does the problem remain?
 
Step 3
 
Check if the RFID media is loaded in Tray or Tray 4.
 
Note: 
Because the RFID Option is installed in the Tray 2 position, 
RFID media loaded in Tray 
1 
cannot pass through the Option and 
cannot be programmed. Thus, load  RFID media only into  Tray  3 
or Tray 4.
 
Is the RFID media loaded in Tray 3 or Tray 4?
 
Step 4
 
Load the RFID media into Tray 3 or Tray 4.
 
Does the problem remain?