Motor (fuser) service check
Diagnostics and troubleshooting
199
Step 1
Reset the printer.
Does the problem remain?
Step 2
Check the fuser for damage or life expiration, and replace if
necessary. See
“Fuser removal” on page 370
.
Does the problem remain?
Step 3
Check
t
h
e
m
o
t
o
r
cab
l
e
on
t
h
e
J
F
U
S
E
D
1
conn
ect
o
r
on
t
h
e
cont
r
o
lle
r
board for proper connection.
Is the cable properly connected at both ends?
Step 4
Reconnect the cable.
Does the problem remain?
Step 5
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 6
Remove the fuser, and then manually turn the fuser drive gear.
Does the gear freely turn?
Step 7
Replace the fuser drive gear.
Does the problem remain?
Step 8
Replace the motor (fuser). See
“Motor (fuser) removal” on
page 355
.
Does the problem remain?
Step 9
Replace the controller board. See
“Controller board removal” on
page 393
.
Does the problem remain?
Contact the next
level of support.