Motor (fuser) service check
 
Diagnostics and troubleshooting
 
199
 
Step 1 
Reset the printer.
 
Does the problem remain?
 
Step 2
 
Check the fuser for damage or life expiration, and replace if 
necessary. See 
“Fuser removal” on page 370
.
 
Does the problem remain?
 
Step 3
 
Check
 
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e
 m
o
t
o
r
 
cab
l
e
 
on
 
t
h
e
 
J
F
U
S
E
D
1
 
conn
ect
o
r
 
on
 
t
h
e
 
cont
r
o
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r 
board for proper connection.
 
Is the cable properly connected at both ends?
 
Step 4
 
Reconnect the cable.
 
Does the problem remain?
 
Step 5
 
Check the cable for damage, and replace if necessary.
 
Does the problem remain?
 
Step 6
 
Remove the fuser, and then manually turn the fuser drive gear.
 
Does the gear freely turn?
 
Step 7
 
Replace the fuser drive gear.
 
Does the problem remain?
 
Step 8
 
Replace the motor (fuser). See 
“Motor (fuser) removal” on 
page 355
.
 
Does the problem remain?
 
Step 9
 
Replace the controller board. See 
“Controller board removal” on 
page 393
.
 
Does the problem remain?
 
Contact the next 
level of support.