Diagnostics and troubleshooting
 
203
 
Step 1 
Check the fuser for proper installation.
 
Is the fuser properly installed?
 
Step 2
 
Reinstall the fuser.
 
Does the problem remain?
 
Step 3
 
Check the LVPS cable on the LVPS and on the JFSNS connector 
on the controller for proper connection.
 
Is the cable properly connected at both ends?
 
Step 4
 
Reconnect the cable.
 
Does the problem remain?
 
Open fuser backup roll thermistor was detected.
 
See 
“Fuser service check” on page 203
.
 
Open fuser second backup roll thermistor was 
detected.
 
Open fuser narrow media backup roll thermistor 
was detected.
 
Non
‑
contact sensor (BUR) is missing.
Fuser backup roll thermistor temperature is out of 
range.
 
Fuser backup roll thermistor temperature change 
rate is out of range.
 
Fuser second backup roll thermistor temperature is 
out of range.
 
Fuser second backup roll thermistor temperature 
change rate is out of range.
 
Fuser non
‑
contact backup roll thermistor
temperature is out of range.
 
Fuser non
‑
contact backup roll thermistor
temperature change rate is out of range.