Motor (CM developer) service check
Diagnostics and troubleshooting
207
Step 1
Reset the printer.
Does the problem remain?
Step 2
a
Remove the imaging kit, and then remove the transfer module.
See
“Transfer module removal” on page 371
.
b
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Motor tests
>
CM
developer
c
Touch
Start
.
Does the motor run?
The motor (CM developer) did not turn on.
See
“Motor (CM developer) service check” on
page 207
.
The motor (CM developer) did not turn off.
The motor (CM developer) speed did not ramp up
to the required level.
The motor (CM developer) stalled.
The motor (CM developer) ran too slow.
The motor (CM developer) ran too fast.
The motor (CM developer) did not run at the
correct timing.
Step 4
Replace the sensor (TPS). See
“Sensor (TPS) removal” on
page 362
.
Does the problem remain?
Step 5
Replace the controller board. See
“Controller board removal” on
page 393
.
Does the problem remain?
Contact the next
level of support.