Diagnostics and troubleshooting
210
Step 5
Check the imaging kit components and transfer module for
damage or life expiration, and replace if necessary.
Does the problem remain?
Contact the next
level of support.
Step 6
Check the cables on the motor and on the JCARTP and JCARTS
connectors on the controller board for proper connection.
Are the cables properly connected at both ends?
Step 7
Reconnect the cables.
Does the problem remain?
Step 8
Check the cables for damage, and replace if necessary.
Does the problem remain?
Step 9
Replace the motor (Y developer). See
“Motor (EP drive) removal”
on page 333
.
Does the problem remain?
Step 10
Replace the controller board. See
“Controller board removal” on
page 393
.
Does the problem remain?
Contact the next
level of support.