Motor (BOR) service check
Diagnostics and troubleshooting
211
Step 1
Reset the printer.
Does the problem remain?
Step 2
a
Remove the transfer module. See
“Transfer module removal”
on page 371
.
b
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Motor tests
>
Black only
retract
c
Touch
Start
.
Does the motor run?
Step 3
Manually turn the BOR gear on the transfer module.
Does the gear freely turn?
Contact the next
level of support.
Step 4
Replace the transfer module. See
“Transfer module removal” on
page 371
.
Does the problem remain?
The motor (BOR) did not turn on.
See
“Motor (BOR) service check” on
page 211
.
The motor (BOR) did not turn off.
The motor (BOR) speed did not ramp up to the
required level.
The motor (BOR) ran too slow.
The motor (BOR) ran too fast.
The motor (BOR) did not run at the correct timing.