Sharp MX-C507P - Page 250

5028
Motor (duplex/MPF) service check
Diagnostics and troubleshooting
216
Action
Yes
No
Step 1
Reset the printer.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests >
Duplex/MPF
b Touch Start .
Does the motor run?
Go to step 3.
Go to step 5.
Step 3
Open the front door, and then manually turn the duplex/MPF drive
gears.
Is there binding in the gears?
Go to step 4.
Go to step 5.
Step 4
Replace the motor. See “Motor (duplex/MPF) removal” on
page 352 .
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Contact the next
level of support.
The problem is
solved.