Sharp MX-C507P - Page 266

5028
Diagnostics and troubleshooting
232
Action
Yes
No
Step 3
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Pick roller index (tray [x])).
Does the sensor status change while toggling the sensor?
Go to step 8.
Go to step 4.
Step 4
Check the cable that connects the sensor (tray [x] pick roller index)
to the controller board.
Are both ends of the cable properly seated?
Go to step 6.
Go to step 5.
Step 5
Reseat the cable.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Check the sensor cable for damage.
Is the cable free of damage?
Go to step 7.
Go to step 12.
Step 7
Replace the sensor. See “Sensor (550-sheet tray index) removal”
on page 426 .
Does the problem remain?
Go to step 8.
The problem is
solved.
Step 8
Check the cable that connects the motor (tray [x] pick) to the
controller board.
Are both ends of the cable properly seated?
Go to step 10.
Go to step 9.
Step 9
Reseat the cable.
Does the problem remain?
Go to step 10.
The problem is
solved.
Step 10
Check the motor (tray [x] pick) for proper operation and noise.
a Remove the tray insert.
b Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Motor tests > Pick (tray [x])
c Select Pick (tray [x]) lifting , and then touch Start .
Does the motor run or does it sound normal?
Go to step 13.
Go to step 11.