Motor (option tray pick) lifting error service check
 
Diagnostics and troubleshooting
 
231
 
Step 1 
Reset the printer.
 
 
Does the problem remain?
 
Step 2
 
Make sure that the tray insert is properly seated or fully inserted.
 
 
Does the problem remain?
 
The tray 1 lift plate failed to lift. 
 
See 
“Motor (tray 1 pick) lifting error service 
check” on page 222
.
 
The tray 2 lift plate failed to lift.
 
See 
“Motor (option tray pick) lifting error 
service check” on page 231
.
 
 
The tray 3 lift plate failed to lift.
 
The tray 4 lift plate failed to lift.
 
The motor (tray 2 pass-through) stalled.
 
See 
“Motor (tray [x] pass
‑
through) stalled 
service check” on page 233
.
 
 
The motor (tray 2 pass-through) did not reach the 
required speed.
 
The motor (tray 3 pass-through) stalled.
 
The motor (tray 4 pass-through) stalled.
 
The motor (MPF) did not turn on.
 
See 
“Motor (duplex/MPF) service check” on 
page 216
.
 
 
The motor (MPF) did not turn off.
 
The motor (MPF) speed did not ramp up to the 
required level.
 
The motor (MPF) ran too slow.
 
The motor (MPF) ran too fast.
 
The motor (MPF) did not run at the correct timing.