950.xx NVRAM failure service check
 
Warning—Potential Damage: 
When replacing any of the following components, replace only one 
component at a time or the printer will be rendered inoperable:
 
Replace the required component, bring the printer up in Diagnostics mode, and then verify that the problem is 
fixed before performing a POR.
 
This error indicates a mismatch between the operator panel assembly and the system board.
 
Diagnostics and troubleshooting
 
244
 
Step 1 
Verify if the control panel has been replaced.
 
 
Has the control panel been replaced?
 
Step 2
 
Replace the control panel with a new, and not previously installed, 
UICC card. See 
“Upper control panel removal” on page 317
.
 
 
Does the problem remain?
 
Step 3
 
Verify if the controller board has been replaced.
 
 
Has the controller board been replaced?
 
Step 4
 
Replace the controller board with a new, and not previously 
installed, controller board. See 
“Controller board removal” on 
page 393
.
 
 
Does the problem remain?
 
Step 5
 
a
 
Turn the printer off for ten or more  seconds.
 
b
 
Turn the printer back on.
 
 
Does the problem remain?