Diagnostics and troubleshooting
 
243
 
A recoverable MVRAM Cyclic Redundancy 
Check (CRC) error occurred. 
n 
is the offset at 
which the error occurred.
 
Performing a POR will clear this error.
 
 
NVRAM chip failure with mirror.
 
1
 
POR the printer.
 
2
 
If the problem persists, replace the UICC 
card.
 
Go to 
“Upper control panel removal” on 
page 317
.
 
 
The NVRAM chip failure with controller part.
 
Go to 
“950.xx NVRAM failure service 
check” on page 244
.
 
 
The Code ROM or NAND flash failed the 
Cyclic Redundancy Check (CRC) check or the 
NAND experienced an uncorrectable multi- 
bit failure. <
loc
> indicates the source of the 
failure and has one of the following values:
 
• 
CRC Failure: The source is a failing 
package indicated by P
n 
where 
n 
is the 
package number. This error could occur 
on a controller with ROM or NAND flash 
and could occur as a result of the CRC 
check done when the machine is 
powered on. The range of package 
numbers is from 0 to 15.
 
• 
Error Correction Code (ECC) Failure: The 
source is a failing page indicated by B
n 
where “
n
” is the page number. This error 
occurs only if a multi-bit failure is detected 
during the ECC execution. Single bit 
failures will be corrected automatically 
and will not result in a service error. The 
range of page numbers is from 0 to  1023.
 
Controller board failure. Processor failure. 
Check on .02 for fan error.
 
Controller board failure. ASIC failure.
 
Printer has performed more than 100 “shift 
and reflash” operations as a result of ECC bit 
corrections.
 
Controller verification failure of system boot 
code.
 
Go to 
“Invalid firmware/controller board 
service check” on page 245
.
 
Go to 
“Controller board removal” on 
page 393
.